- Most people have to book hotel rooms in
far-away places sight unseen. Get as much information about the
establishment you can before you book.
- Find out if there are big events on in the
city on the days you will be there.
- Get to know a particular hotel chain you like
and fits your life-style. Generally other hotels in the same
chain will have similar standards.
- Look for
newly constructed hotels. Their amenities, including TVs and
pools, are likely to be new as well.
- Hotels that offer 'suites'
are generally newer or has had extensive
refurbishment, as these have only become popular in the last
10-20 years; therefore, you’ll more than likely find better
quality standard rooms at these hotels as well.
- If at all
possible, try to get pictures of the hotel you’re planning to
book over the Internet. A picture is worth a thousand words.
- Always pre-book a hotel. There is nothing
worse arriving in a strange city, in the pouring rain, at night
and you find there is a big event on you didn't know about and
there are severe lack of rooms available.
- Make sure you
are aware of the hotel's cancellation policy, when making a
reservation with a credit card as there may be a fee.
- The hotel lobby says a lot
about a hotel. If it’s dirty and ugly, the rooms will almost
always be the same or worse. Check it when you walk in.
- When you get
there, if the front desk staff aren't friendly, it’s safe to say
that your service will be less than perfect.
- Before hand, decide what room
location you would like and ask for it at reception. eg. On a
busy street a back room is quieter, rooms over the restaurant
can be noisier and smellier, usually it is quieter the higher
you go in the building, ask for a non-smoking room or floor if
you are a non-smoker - they are generally cleaner and fresher.
- To get the room you want check in as early as
you can. If you aren't happy with the room you've been assigned,
ask to see another straightaway before other rooms are
taken up.
- Confirm checkout time
Checking out of some hotel rooms
can give a you a major shock and serious damage to the credit
card. With taxes, room service, phone charges, the mini-bar and
other "hidden" fees, that $99 deal you booked online can turn into
a $199 bill, literally overnight. Keep these tips in mind on your
next stay to keep your hotel bill within your budget.
- Telephone Charges
Check what the phone charges are at each hotel you stay
in. They should be posted somewhere in the room, if not call
reception and ask. Usually it is much cheaper in the long-run to
use your cell phone and if you have one we recommend usig it
instead of the room phone.
- Room Service
Room service is
expensive. Walk down to the hotel restaurant for breakfast and
other meals, or better yet, walk down the street.
If you do order room service, pay close attention to the fees
tacked on to the bill. Many hotels automatically add a 15
percent gratuity, so don't tip. This all should be spelt out in
the documentation in your room - check it all before you order.
- Internet Access
Many hotels are adding high-speed Internet access to
their amenities. This is a great service if you are doing a lot
of work online while on the road. Be aware that there is often
a charge for this service. For a quick
email check, you may want to use your modem and dial-in. With a
local access phone number (talk to your ISP), you will only pay
the hotel's fees for a local phone call. It may be much cheaper
to visit the Internet Cafe up the street.
- The Hotels favourite -
the Mini
Bar
If you are the type of person that has late-night food and drink
cravings, plan ahead and buy-it down the road and carry it in.
That 3 a.m. Snickers bar may cost you $5. The mini-bar
tempts you by stocking tasty snacks, alcohol and other luxuries
right in your room for convenience, but you are definitely
paying for it. If you don't prepare, don't worry too much -
choose things that you know you can nip out the next morning and
buy the identical item at the shop across the road and replace
before they come to service the room.
Always do an inventory of the mini-bar when you arrive and
report any shortages to reception immediately - if there is an
error it always seem
to be short changed instead of overstocking
it - strange that!
- Porters
Avoid porters if
you can by using a suitcase on wheels -- and wheel it to your
room yourself.
Stay safe and protect your valuables
Concerned about protecting your
valuables from theft while staying in a hotel room? Here are some
safety tips to keep in mind.
To protect yourself:
- Keep the door to your room
locked at all times. If you are inside the room, turn the
deadbolt and fasten the security chain.
- When you leave your hotel
room, pull the door completely closed behind you. Make sure the
latch has engaged. Try the door and make sure it is closed and
locked.
- Do not open your door to
strangers. Use the security viewport to see who is outside your
door. Do not trust someone claiming to be a hotel employee if
you are not expecting one. If you are unsure, call the front
desk to check. Leave the security chain engaged while opening
the door for further protection.
- Check all windows and doors in
your room every time you enter it and leave it to make sure they
are closed and locked.
- When entering or leaving the
hotel after dark, use the main entrance.
- If you travel often, consider
buying a portable alarm system to hang on the doorknob for added
protection. These movement-sensitive devices can awaken you if a
door lock should happen to fail.
To protect your
valuables:
- Use the safe provided in the
room if there is one to store keys, wallets, extra cash and
credit cards, jewellery, and other small valuable items you are
leaving in the room. If no safe is supplied, check with the
front desk. They may have locked storage available for your use.
- Don't leave cash, travellers
checks and expensive electronics and jewellery lying around the
room.
- Leave larger expensive or
breakable objects at home, if at all possible. If you must bring
them, store them in the closet and out of the way of the
cleaning crew.
By using your common sense and
taking a few precautions while on the road, you can protect
yourself and your loved ones from danger and hang on to your
possessions.
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