Absolutely FabWould Recommend
A short overnight stay but a memorable one. Lovely welcome from Gary and very entertaining too. Brilliant. Read more
Light and airy, comfortable double rooms with en-suite. If required there is also the option of additional cot occupancy for infants at an extra nightly charge. Equipped with a 19" digital TV with Freeview, integrated DVD, tea and coffee-making facilities and complimentary toiletries and towels. We offer our guests a beach towel laundry service. A full English breakfast is included.
Light and airy, spacious family room with double and single bed with ensuite. Flat screen 19" Freeview TV with integrated DVD, tea/coffee making facilities and complimentary branded toiletries, hairdryer and towels. The price includes a full English breakfast with yoghurts, fresh fruit salad, fruit juices.
Light and airy, spacious family rooms sleeping up to four, with either double, single and pull-out beds or bunk beds. All rooms have en-suite facilities. Digital 19" TV with Freeview and integrated DVD, tea/coffee-making facilities and complimentary toiletries & towels. We offer our guests a beach towel laundry service. Breakfast is included.
Our Superior Double Bedroom offers that extra bit of luxury. The room has modern furniture plus a new and modern en-suite with shower. Also included are feather filled pillows, 19" flat screen Freeview tv with integral DVD , clock radio alarm, hot bevarage making facilities, bottled water, hair dryer, luxury branded toiletries and FREE wi-fi access.
A larger superior room with that extra bit of luxury. En-suite with a choice of either twin or a super king size bed this room has a new large flatscreen Freeview tv complete with DVD, clock radio, hot beverage making facilities, hair dryer, toweling dressing gowns plus complimentary branded toiletries, biscuits and bottled water. Also includes a full Engish breakfast with cereals and fresh fruit salad. FREE wi-fi is also available.
A smaller double room with a shower ensuite. This consists of 1 x 4'6" Double Bed, 19" Colour television with integrated DVD and Freeview. There are drinks making facilities including branded tea, coffee, fruit tea, chocolate, biscuits and bottled water. Bath sheets, flannels and hand towels as well as complimentary toiletries are also provided plus a hair dryer. Free wi-fi is also available in the room.
A short overnight stay but a memorable one. Lovely welcome from Gary and very entertaining too. Brilliant. Read more
We stayed 2 nights at the Shirley in their family room, they provided a cot for our 8 month old, it was clean, a d in a great location! Read more
Excellent Read more
I stayed here for a week primarily to get away from my husband who is refitting our bathroom. While I missed him not being with me I had a pleasant stay. with nice walks and days out to the surrounding attractions. Read more
Owners are friendly and welcoming and always willing to help in any way possible. Excellent service from start to finish. High quality breakfast and the staff are incredibly professional and efficient. Brilliant!! Thanks to Gary and Debbie and the dining staff for a great stay. Read more
The Shirley was a very Grand Guest House. We ourselves own a Guest House so it was nice to be looked after for a change. The hosts were incredibly friendly, there are water stations throughout, access to fresh milk, the lounge and honesty bar was beautiful. The beds were incredibly comfortable especially the lovely bedding, we all slept a treat. Breakfast was absolutely perfect, we ate every single scrap and it was all delightful. Very close to everything. Thank you for a wonderful stay Read more
Warm friendly welcome from staff and owners alike, excellent accommodation and the Breakfast First class. Read more
Overnight, excellent Read more
2 nights stay to visit National Trust venues in and around the area. Read more
Just stayed one night to see some friends who live nearby. Everybody was very friendly and at breakfast where one might feel a little "lost" being on one's own I was greeted warmly and felt at home Read more
A stay at The Shirley is a very restful experience. The owners and staff are very friendly and helpful. The cleanliness of the entire hotel is to the highest standard and the beds and bed linen quality ensure a comfortable nights sleep. The award winning breakfast is very tasty and varied. Read more
Second stay. Very good service and breakfast Read more
My wife and I enjoyed our 1st visit to Torquay. Great local public transport system. Read more
Relaxing and enjoyable the staff were lovely the room we had was excellent would definitely stop again Read more
Wellcoming, charming and familiar. Make one feel wellcome and at home right from the beginning.
Rooms are decorated with charm and love. Read more
Short break over Easter week-end Read more
excellent Read more
Very pleasant stay, due to the friendliness of the owners. The hotel is ideally situated for the town and surrounding area. Bedrooms are comfortable, roomy and very clean. The whole stay was very enjoyable and the breakfast was the best we have experienced in any hotel. Read more
A very nice place to stay, very close to town centre. The guest house is very clean and comfortable. The owners are the kindest and most welcoming couple I have every met.
Definitely the place to stay in Torquay, especially for a gluten free person like me. Thank you for the nicest gluten free breakfast Debbie. Read more
This is our second stay at The Shirley, which in itself speaks volumes. You could not ask for a warmer welcome from Garry and Debbie, from the moment you arrive, until the moment you leave. Our room was very tastefully decorated and the bed was amazingly comfortable and spotlessly clean. Breakfast was locally sourced and plentiful, with as many options as you could wish, the full English was gorgeous. We will definitely return for many more visits. Read more
We had a lovely stay. Really helpful including booking afternoon tea for us and suggesting places to visit in the local area and local restaurants. Breakfast was brilliant, I never felt like I would go hungry and there was such a choice including extra options so you were never bored. Read more
Lovely hotel,clean friendly great location. Read more
Wir waren 5 Nächte zu dritt (Familie) Gäste im "The Shirley".
Torquay ist eine schöne Stadt. Wir haben viele Ausflüge in die nähere Umgebung per Bus, Bahn und Auto unternommen und sind auf den Spuren von Agatha Christie gewandelt.
Das Klima ist mild und relativ beständig. Read more
We found this break by chance on an Internet search. The hotel is well situated fairly close to the marina. This is a lovely little hotel which I couldn't recommend more highly. The staff were friendly and helpful and they had paid close attention to providing lots of little 'extras' in the room such as bottled water and sweets.. They are justifiable proud of their breakfasts. Read more
This vacation was a birthday and Anniversary surprise, My Sons and families and myself booked this hotel as Torquay is where we had family holidays when our sons where younger, all this was in secret from my husband, with Gary and Debbies help / support this turned out to be a very memorable 4 day break.
Hotel is lovely and clean, beds are really comfy and the breakfast is very enjoyable, nothing is too much trouble for the staff, they go out of their way to make your stay a great one :) Read more
Lovely hotel and lovely people. Very central but just off the beaten track to miss all of the busy town. The good weather was a bonus. Breakfast was very good as was our room (4). We will come back again. Read more
We were with our doughter (16) for 4 days in Torquay. We stayed in The Shirley. It was a lovely hotel. Everything was walking distance. Nice restaurants and pubs. The owner of the hotel was most helpfull and gave us lot of usefull tips about restaurants and trips. Read more
The owners of the hotel were very hospitable and friendly. It was a homely and comfortable hotel. The breakfast and service they offer is excellent. Read more
We wanted to stay in a centrally located place so that we did not need to use the car. The Shirley fitted this and the car never moved for 4 days.
Very caring and friendly proprietor who provided the best possible service.
Excellent breakfast within a pleasing timescale. Did not use the lounge but this was well equipped with bar and large screen TV. Read more
A very good weekend break, the weather was perfect which meant the pool was open early and we were able to make full use of it whilst there, within walking distance from everything. we did not move the car from when we arrived until it was time to leave.We had a great time staying at the Shirley Read more
comfortable and pleasant Read more
I went to Torquay for a relaxing short break. There are many nice restaurants and tea shops in Torquay. Walking the Torquay section of the Southwest Coast Path is wonderful, it is extremely beautiful. I will visit again. Read more
Although we were only here for two nights, they were two of the nicest we have ever experienced having travelled extensively throughout the UK. Read more
Having booked last minute and arriving 20 mins after booking at 9pm, I was given a very warm welcome and put on first name terms with the owners immediately. I spent a very relaxing two days at The Shirley. I would definitely like to return with my family at a later date. Read more
a 4 day easter break in torquay Read more
We stayed at Shirley for two nights. Everything was just amazing. The rooms are spacious, clean and comfortable. The owners are lovely! The atmosphere in general is very friendly and welcoming. Read more
Comfortable, welcomming break helped by the warm atmosphere of the Shirley Read more
Excellent Read more
Stayed for one night on our way back home from holidays Read more
My wife and i went away for a long weekend to celebrate our 10th wedding anniversary,the hotel were made aware of this upon our booking and they went above and beyond there duties to make our weekend special. Read more
Pleasant Read more
The Shirley - a magnificent Victorian house in a quiet vicinity - is a unique and special place to stay. Thanks to the owners, Garry and Debbie, who really take care of their guests, one feels really at home there.
The breakfast was varied and always delicious, the service at breakfast and in the rooms was perfect. Besides Garry and Debbie did everything to make our stay enjoyable, e.g. by providing us with lots of useful information.
In short: we had a perfect holiday at The Shirley! Read more
A lovely 2 days in Torquay, that was made better by the nice, homely accommodation, and attention from the staff... Read more
Lovely place to stay Read more
7 day family holiday Read more
We had a lovely stay in /Torquay. The Shirley hosts were very help and cheerful, always a smile. The Shirley was in a great location. Read more
We had a lovely time as we were looking forward to a few days away from home.Hospitality was excellent,very friendly,wonderful comfy bed,superb breakfast really set you up for the day !!would have no hesitation in recommending to friends. Read more
We came to Torquay for a long weekend with our families. It's quite important to find a good quality B&B when we have young children as 9 mth & elderly over 65. And Shirley is definitely recommended. We have received a very warm welcome from the owners. Excellent!! Read more
short break Read more
Good Read more
Stayed here 3 nights. Was very nice, good advices from the host for our stay here. Nice gesture for the jubilee breakfast; I recommend it. Read more
We stayed there for two nights at our south-england round travel. Read more
Debbie and Garry are a wonderful, friendly couple. They welcome you with open arms and a cup of coffee!!! Great food and comfortable rooms...with lovely little extras. Read more
4 night family stay Read more
Very nice, would stay here again. Read more
A short break away from the usual humdrum; a lovely location in a lovely part of the world.. Read more
Very friendly proprietors, who made you feel relaxed as soon as you walked through the doors.excellent choice of breakfasts in a relaxing environment.Near to town centre and all it had to offer (which was a lot) .Gary the manager when asked would tell us the best places to visit,and Debbie his wife was very helpfull(and a great cook !) Read more
It was only one night but it was a pleasure from the time we arrived to the time we left. Read more
Weekend away. Read more
From the moment we arrived we were made to feel welcome, the rooms were clean with every comfort thought of and the breakfasts were second to none. Detailed information about the places we were visiting and weather reports thrown in for good measure were given freely at no trouble to the owner who was very obliging. Nothing was too much trouble. Only a short walk to all the restaurants and shops. The best nights sleep we'd had for ages. A real home from home.
Mrs. Christine Fox Read more
A 3 night short honeymoon break. Read more
An excellent welcome on our arrival by all staff and we felt a genuine pleasure in having us stay with them. Read more
Very friendly staff, good breakfast Read more
excellent stay,made to feel very welcome. gary and debbie are just like friends. Read more
We felt welcomed, important and looked after. Read more
We went for a short break close to the coast in a place were we could find things to do for the kids and adults. Read more
We stayed for two nights in August. We were two adults and a five year old. Room was ok but not the recently decorated ones you see on the website. It was a bit tight for space when the put you up bed was up but fine for two nights. Lovely linen and towels. Great facilities as well. Bit disappointed not to have a bath especially having a little one who isnt into showering yet. Again not really a problem for a two night stay. Read more
Welcomed with a much needed pot of tea. Gary is a very friendly and welcoming host. Rooms are clean, well decorated and very comfortable. Breakfast is excellent and served in a pleasent room by friendly and attentive staff Read more
over all very clean and comfortable guest house with very friendly staff and hosts , rooms very clean and comfortable , quiet location . excellent breakfast Read more
delightful.Scenic,relaxing,Chill out time.Peaceful, Read more
It was friendly and we found lots of places nearby to visit. Read more
A 2 night break to visit Torquay for the first time. Read more
We thoroughly enjoyed our stay. The owners called us by our first names throughout our stay. They went out of their way to help us with maps, directions and to visit places of interest during our stay. They made all the guests feel special and lots of the quests and us will be booking the hotel again. It was the most friendliest hotel we had ever visited. Read more
A lovely short break, good location-close to town, but not in the thick of things.Our 8 year old daughter loved the pool, which was warm & clean. Really decent breakfast and friendly owners. Read more
We received a warm welcome and staff went out of their way to be helpful to us. We were lucky enough to have lots of sun and to be able to use the outdoor swimming pool. Read more
5 day break including wedding anniversery. Debbie and Garry went out of their way to make us most welcome and gave us a wonderfull five days. Read more
It was heaven from the moment I arrived & was greated by Gary & Debbie, They couldnt do enough for me. A real family atmospher felt like you were at home, even trusted residents to poor themselves a drink from the lovely living room bar and tell them in the morining. Although the outdoor pool was heated I wasnt brave enough for a dip but other
residents did!! I highly recommend Amicis Italian just down the road, be prepared they serve large portions!! Fantastic I will be staying again soon! Read more
Staying at the Shirley Hotel was all we wanted for a couple of days in Torquay. Only a 5 minute walk to the city centre, the very friendly and professional staff: Oh yes, we were very happy with our stay and will come back one day! Read more
A weekend visit,chose hotel from web-sites and trip-advisor rating . Read more
Incredibly friendly and professional service! Warm welcome from Debbie, who offered some tea and coffee after a long train journey, then showed us our room and offered very useful advice and tips to explore the region. Fantastic breakfast and excellent service! Clean rooms, very comfortable beds, tea and coffee available in the room, etc. Read more
Fantastic welcome on arrival, lovely room & fantastic breakfast, all local produce & you could certainly taste the difference. Read more
Really enjoyed our stay again. Good to see Gary, Debbie, Adam, Marion.
We really enjoyed our stay at the Shirley. Good to be with Gary, Debbie, Adam and staff.So hospitable and obliging.!! Read more
We came back to Torbay to celebrate 25 years of our engagement, we bought our engagement rings in Torquay! The Shirley provided us with a romantic hotel for the ocassion, the owners Debbie and Garry were very friendly and the hotel excellently situated for the harbour, restuarants and shops. We stayed for 2 nights and fitted so mcuh in, meals, shopping, boat trip to Brixham, fish foot pedicure! Theatre and a look around Torre Abbey. It was a great weekend! Read more
Our stay at the Shirley was very restfull and quiet
it was close to everything we wanted Read more
Absolutely marvelous, Debbie & Gary are perfect hosts ably assisted by Adam. Nothing was too much trouble. Cannot wait to visit again. Read more
Seven very pleasent days holiday. Read more
We had a wonderful stay. Gary and Debbie were great host, very welcoming and attentive throughout our stay. Read more
Lovely friendly couple, excellent rooms and lovely breakfast. good location and an overall happy stay. Would go again and encourage others. Read more
My boyfriend and I spent last weekend with Shirley. We enjoyed a great time there thanks to the comfy & friendly atmosphere Garry & Debbie endeavored to provide. We've also been able to spend some very lovely time in the restaurants they've recommended in Town. Read more
We stayed over one night visiting family for an 80th birthday party. The owners were very friendly and made us feel at home from the start. The room was comfortable and very clean. The breakfast with Colombian coffee and locally sourced produce was super. Read more
as we pulled up on the drive of the hotel we were impressed by the outside look of the hotel,it was so clean an such beautiful details to the building.an when lit up of an evening superb.as we entered the hotel we were greeted so warmly by the owner gary.offered a drink,after wish we were shown around an was very impressed,we was then shown our room which was very clean an comfortable,the service given while we were there by everyone was excellent,our food was always of a high standard Read more
Felt at home as soon as greeted and under the impression that nothing would be too much for Garry, Debbie and Adam.
Their attitude certainly added to the charm of the hotel and contributed to a wonderful break. Read more
very plesent very welcoming and accomadating owners Read more
My partner and i enjoyed our stay and will use The Shirley anytime we are in the South West. Read more
Very enjoyable. Read more
Very enjoyable. Read more
a short break (childfree) with friends Read more
Brilliant as always Read more
we were heartily welcome by the hosts and we at once felt familiar with everybody. We can recommend this B&B to everybody who likes enjoying himself and talking to people. There's a nice bar and the owners all always prepared to help you with anything you might demand. They also help you arranging your stay with lots of material, even private books. We are looking forward to coming back Read more
We enjoyed our stay at Shirley. The owners are very friendly,as soon as you get in they serve tea or coffee, provide all the information about the places to visit, things to do.
Mainly mature couples and families with young kids stays at the hotel. Read more
It was the first time that we stayed at the Shirley, it stood out when we were looking online at places to stay in Torquay. It had great reviews from other guests. It had a mediterranean look to it especially at night when it was all lit up. Garry & Debbie were very welcoming and helpful in providing suggestions of activities to do during our stay. Read more
Exceptionally friendly welcome , Debbie,Gary and Adam were the perfect hosts.We have stayed at several small hotels and B&B`s over the last few years but none come close to the friendliness we experienced at the shirley. Room was lovely , fab breakfast, attentive staff would recommend this place to anyone.Easy going we could come and go as we pleased! Read more
A weeks break in Torquay where the hotel staff and proprieters went out their way to make guests feel at home. Nothing seemed too much trouble and went towards making the holiday a success. Read more
Very relaxing stay. The staff could not do more to help. They were very friendly. The facilties were very good. Read more
We stayed for two nights and had a great time. The staff were friendy and attentive, we were really happy with the quality of the accommodation and would definitely go back. Read more
Very relaxing stay with great advice on local facilities from the owners. Read more
A welcome break away, and a very nice breakfast of which was very much enjoyed by Martyn as he is very often on the go and don't get to have a cooked breakfast even on the weekend. Read more
we had a very enjoyable stay , the shops, restaurants etc. were a few minutes walk away and there was a good bus service to other areas. plenty of tourist attractions in the area at fairly reasonable costs.the hotel was lovely , far enough away from the seafront to be peaceful but not to far to walk.very friendly ,nothing to much trouble . thank you for making our holiday Read more
Fab riendly place to stay. Staff went the extra mile. We would not hesitate to book again Read more
Only stayed for 3 nights, but during our stay we were made to feel very welcome, It was clear some of the other guests were on return visits..We would definately return,the rooms were cleaned daily and the breakfast was of a high standard,down side was the family room was dated and on the top floor which was a bit of a hike..the staff were all friendly and put themselves out to ensure we enjoyed our stay,liked the location as it wasn't in the centre of town but was a short stroll from amenities Read more
a very pleasant couple,well looked after nothing was to much trouble for them!!!!!!!!!!!!!!!! Read more
Lovely people, lovely house, lovely food Read more
We stayed for a short break to take in the football match Torquay v Notts County. Had a wonderful stay, staff were friendly and couldn't do enough for us. Read more
Wonderful village and nice restuarante,good food. Read more
A short break B&B trip. We had a great location with very friendly service. Read more
If you need a break from everyday life, this is a very good place to go. The atmosphere in The Shirley is relaxing right from the beginning. Friendly advice is given on what to do and on places to see. They make reservations for dinning out for you and comply with special requests (like an early breakfast due to your time schedule). The room was nicely decorated and quiet. The bed and mattress were high standard and guarantied a good night sleep. Modern shower cubicle, but a bit tiny. Read more
The hotel is family run,they made us feel very welcome from the minute we arrived.Nothing was to much trouble,food was excellent,rooms clean with all our needs catered for.Will be going back again for sure. Read more
It was perfect for a long weekend break to get a view of somewhere that you might not have visited before.A safe place to take children. It would have been useful to know that the pool was not in use before coming. Read more
From the moment we arrived we were greeted by the extremely friendly hosts and made to feel very welcome. The rooms are extremely clean and comfortable, offering excellant facilities. Breakfast was delicious. The hosts were very helpful in offering advice on places to visit and as a result of their recommendations we dined at some great restaurants. Location is excellant. Would definately recommend this hotel. Read more
Very enjoyable stay at the Shirley.
Good position, just a short walk from town centre.
Rooms were spacious, clean and well stocked with drinks/snacks.
Owners and staff were very friendly and super helpful.
Would definitely stay here again. Read more
The hotel is in an excellent location in Torquay, close to the harbour, restaurants and shops. The welcome and hospitality were second to none, and we had a very pleasant weekend. There is much to see and do in this beautiful part of the country. We spent some time visiting local National Trust properties, in particular Greenway and Coleton Fishacre; both are beautiful houses and gardens in awesome locations. Read more
we were made to feel very welcome from the moment we arrived the room was spotless and well equiped and we had a brilliant few days
This was our second stay at The Shirley and was a birthday gift to my husband from myself. Both Debbie and Gary, the propetiers arranged this stay with me as a surprise . They made dinner reservations for us and also arranged a cake to be placed in our room for our return from dinner. Also was included a very sweet card from the both of them and thier son Adam. The breakfast is the best! Cooked to order and absolutley lovely! I can't say enough! I would highly recommend The Shirley! Read more
Our stay at the Shirley was great, very relaxing and comfortable with our hosts Gary, Debbie and their son Adam always keen to give advice and recommendations using the expertees of their local knowledge. Nothing was was too much trouble. Read more
This is a lovely hotel where nothing is too much trouble for the owners. Everything was well presented and we have rarely had such a choice for breakfast. Would recommend to anyone. Read more
Hotel is within easy reach of town centre (albeit up hill) Read more
very warm welcome, nothing was too much trouble, it was like home from home.would recommend to friend and family for a short or longer stay.very kind, helpful owners and staff. we took our granddaughter with us she really enjoyed her stay and everyone treated her as an individual and asked her if she would like anything. Read more
Arrived to a very warm welcome by Gary and given pot of tea in the lounge. Then showed our room. Very clean room indeed. We had a family room with bunk beds and they provided us with a travel cot for our 18 month old. All exceptionally clean and the cot was spotless (always a worry when travelling what you are going to get) and was made up with lovely cot sheets and blankets. Nice crisp white bedding on all beds. Tea and coffee facilities, hairdryer etc. plenty of storage space. Read more
We (late 40 couple with 14-year old daughter) stayed at the Shirley for a week in August. We experienced the most heartily stay you could imagine. The hosts never tire in making your stay as nice as possible. Debby is an excellent cook who delivers the best breakfast you can imagine and who gave the hotel its homely character. Gary never stops helping you, and makes your stay also unforgettable by his funny stories. Read more
The staff at The Shirley are the most welcoming people we have ever stayed with. They made the stay very comfortable indeed. Read more
From the welcoming pot of tea to the warm handshakes fairwell we could not fault the "Shirley". This hotel is a credit to its owners Gary & Debbie. The atmosphere was abundantly warm and relaxing, everywhere was clean bright and comfortable. The breakfasts where second to none with plenty to choose from. The location was good and close to all amenities. Access to hotel is however very steep including steps up to front door which could be difficult for the less mobile. Overall "WE LOVED IT" Read more
Good location, close to shops and Harbour, Lovely people, spotlessley clean Read more
perfectly placed, first class hospitality and breakfast. Being a single Mom I found the pool a really usefuloption to the beach. The living room had a fantastic bar, and Wii, which of an evening families would sit in and natter, whilst the kids played. The rooms were wonderfully supplied with TV tea and coffee and biscuits every day, and all was clean and tidy. The owners were simply the best, attending to your every need, with nothing too much for them to do for you. Read more
A warm welcome awaits you at The Shirley, which provides four star accredited accommodation. Individually styled, this family run Victorian villa still retains much of its original charm and character. Whether your visit is for business or leisure, our aim is for you to relax and enjoy your stay. Well situated, The Shirley is located in a lovely quiet road, away from the traffic noise of the main road, yet only seven minutes walk from the shops, restaurants and bars, harbour and marina. Also only a short distance from the Riviera International Conference Centre. The location is great for eating out or exploring the beauty of Torbay, with over 22 miles of unspoilt coastline, 18 beaches, secluded coves and the spectacular, rugged Dartmoor National Park. We are only 1.5 miles from Babbacombe and its famous cliff walk and only one mile from Kents Cavern. There is a large comfortable bar/lounge and an elegant dining room. The extensive breakfast menu includes the traditional full English option with local bacon, butchers sausages and free-range eggs. Guests are also able to choose from kippers, omlettes, smoked salmon with scrambled eggs on muffins or pancakes and maple syrup. We also offer a continental option. We are able to cater for guests on a vegitarian or gluten free diet. All bedrooms are en-suite and well equipped with flat screen Freeview TVs with integrated DVD, hairdryers, clock radios and free Wi-Fi connection. We also provide towels, facecloths, hot bevarage making facilities and complimentary biscuits, bottled water and branded toiletries. There are convenient water coolers located on each floor. We also have a heated outdoor swimming pool which is available during the Summer months. The Shirley is a completely non-smoking hotel and there is free on-site, off-road parking for guests.
On-site parking, Free parking, Off-site parking,