£
Left Right

Stansted Skyline Hotel is situated just 10 minutes from Stansted Airport and offer airport transfers to and from the airport. For our guests convenience, the shuttle service operates from 04:00 to 11:00 and 18:00 to 23:30. It cost £9.00 per... Read more

Read Reviews

Rooms

Reviews

Stansted Skyline Hotel

(164 Guest Reviews)

Guest Ratings

  • 13
  • 44
  • 25
  • 33
  • 49

Review Summary

  • Rooms 2.8
  • Value 3.2
  • Friendliness 3.0
  • Cleanliness 3.0
  • Facilities 2.7
  • Service 2.7
  • Location 3.2

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 2.6
Christopher Mature couple Stayed: May 15

Double booked our room, took our money, and didn't give us a room!!

I paid online a week in advance, had my confirmed printed reservation, but when I arrived I was told, "We are completely booked, NO rooms". So if you like paying for a room, and not getting what you paid for, you have come to the right Bad Hotel!! After I insisted that I wanted a room, they sent me to another hotel, far away, which also was horrible (no one at reception, I had to call the hotel desk I was standing in front of, waited 45 minutes for someone to show up, then given horrible room. Read more

Likes?
Absolutely nothing. I wanted the room that I paid for, not to be sent far away late at night, with bad directions.
Dislikes?
Double booking, so you may not get a room that you paid for. Bad service, no apology, very little help. Don't stay here.
1
Michael Young couple Stayed: May 15

Unclean room

When we arrived there was no one on reception, the gardener called the manager who is the only person who can check you in. Finally he answered his phone and he was at his other hotel! 45 min later he turned up to check us in. When we got to our room it was clear it had not been cleaned, 2 pointless dressing tables, no seats! On of them had leftover food on it! The bathroom was disgusting, no clean. We left our footwear on to go in there. This is not an exaggeration! Read more

Likes?
It was the nearest hotel to the wedding reception we were going to.
The food in the Indian was nice.
Dislikes?
All in description of stay.
2
Helene Young couple Stayed: Apr 15

Quick stay

Good and quick! Read more

Likes?
We were allowed early check-in, thank you for that
Dislikes?
There was a radio or a TV that didn't stop all night ...
3
Simon Alone Stayed: Mar 15

Inaccurate

The website claims that a shuttle service runs from 4 am. I turned up to check in and was told that the shuttle doesn't run at that time of day. This was on top of the unavailability of a shuttle to bring me there from the airport in the first place. This added substantial expense to my trip (taxi fare each way) and I essentially felt misled into staying here overnight for an early flight. I would've been better off not bothering. Read more

Likes?
Nothing.
Dislikes?
Inaccurate shuttle information.
Thinness of walls.
Lengthy wait to check in.
1
Raja Fawad Young couple Stayed: Jan 15

I think its very good

If u want to stay in good place in very reasonable price this us the good place Read more

Likes?
Price
Dislikes?
Staff and noice
4
caroline Adult(s) Stayed: Dec 14

Took our booking and no rooms available when we arrived

We didn't stay there we were sent to one hotel ,when we were on our way to second hotel we were sent to 3 rd ,had difficulty finding it as was in dark road no house number so had to walk up road looking for name of property as was a bungalow in residential area,was not impressed with service at all ,would not recommend this company to anyone Read more

Likes?
Nothing
Dislikes?
All of it ,so stressful
1
Nicole Young couple Stayed: Jun 14

Disappointing

When we arrived there was no one there to greet us. We ended up standing there for a while until a man who works in the restaurant attached dealt with us. He had to phone he manager who was not even there and then try to book us in. It was very unorganised and stressful experience. In the morning when we came down there were no lights on and no body was around so we did not even attempt to have the breakfast which was included. Read more

Likes?
The room was a good size and the bed was comfy.
Dislikes?
The customer service was appalling, the room was a bit shabby with a dead fly on the bed and a mirror on the floor.
2
wenke Adult(s) Stayed: Jun 14

Good value for money

good Read more

Likes?
good location,
Dislikes?
no
4
Michael Young couple Stayed: Feb 14

Overnight stay

Overnight stay. Read more

Likes?
I got to go home.
Dislikes?
No towel in the room. not enough soap/shower gel. Floor not vacuumed.
2
Richard Alone Stayed: Dec 13

Great stay, very friendly and superb service!

I stayed at room 15 for just one night, had a great welcome, room was superb and good value for money. Had great Indian food at restaurant Monsoon and the reception staff was very kind even when I need to made a copy and wanted to iron my shirt, nothing was to much! Read more

Likes?
Great service and value for money!
Dislikes?
Found some hair on my pillow and on the bed but for me that wasn't a very big deal
4
Sabrina Alone Stayed: Nov 13

A short but very good stay

I did book at the Stansted Skyline Hotel, but I actually spent the night at the De Salis Hotel, due to a very early departure the following morning, thing that I really appreciated. Read more

Likes?
Didn't spend much time in the room, all that I can say is that the hotel is nice and the staff very friendly
Dislikes?
None
4
sharon Mature couple Stayed: Aug 13

it did the job

stayed overnight for wedding nearby, we weren't here very long checked in went out slept left after breakfast Read more

Likes?
it was close to where we needed it to be, It was, clean.
Dislikes?
bed was hard duvet quite thin as temperature has dropped took a while to warm up.
2
Owen Adult(s) Stayed: Jul 13

It's a room

Extremely hot, no air con, no fan provided- due to wanting twenty pound per night to hire one!! Free wifi didn't work, shower leaked over floor, didn't get clean towels one day, bed never made. Expensive Indian meal- ate out after that. Read more

Likes?
The cost. Had one meal there and it was great. Ample parking. Comfy beds.
Dislikes?
None
3
Michael Family with young children Stayed: Jun 13

it was absolutley awful

The room absolutely stunk of Indian food, we asked to be moved but all they gave us was a empty can of airfreshner. Children had to share a bed, when we asked for 3 beds! Room had no glasses or any towles soap ot anything. Room and bathroom was unclean ! Curtain pole fell down in the night and hit my young daughter,we tried to complain this morning, but there was no one at reception and after waitng for ages and hitting the bell countless times we had to leave. I was going to demand a refund. Read more

Likes?
When we got to go home, and when we got home we had to wash all our clothes coz they stunk of food.coukdnt sleep had nothing. Hole in the floor. Unclean
Dislikes?
I hated everything, had to wait ages to be checked in, eevryone was unfriendly, and they checked us in by mobile phone where are name wasn't even oh there, bad system. Door squeeked all night.
1
Dominic Alone Stayed: Jun 13

A bloody nightmare!!!

Well where should I start? Firstly i booked (and paid for) the room up front. When i went to check in they knew of no booking. Despite providing my booking reference number and then showing my full booking and payment confirmation on my email (and a snapshot taken from your booking site) from you there still seemed to be a problem. I was left stood at your check in desk for well over half an hour whilst your member of staff spoke on the telephone trying to sort it out (which he didn't) Read more

Likes?
Awful, shocking. The bit i liked the most was the bit where i left
Dislikes?
Too much to mention in 200 characters.
1
Camilo Family with older children Stayed: May 13

The best solution near Stansted Airport

We were only one night, we had our flight very early in the morning and we wanted to sleep near the airport. Read more

Likes?
The room was perfect: big and very good cleaned.
We needed a transfer and everything was very well organized: once with the hotel bus and once with a taxi. Both with a fair price.
Dislikes?
Unfortunately there is a lot of traffic on the way near the hotel, so you can hear some noise.
5
MR S E Mature couple Stayed: Apr 13

Not a place to return to in a hurry

No receptionist at counter until 4.30pm
Towels in room were all folded damp from previous user. Wall mirror was on floor resting against wall on floor.
Curtains were hanging off broken poles across windows.
Could not switch room lights off without losing all of power from room.
Bin was full to the brim in washroom.
Double bed had been slept in but had not been changed, Used condom hanging from edge of single bed.
Entrance door was not able to secure so had to jam it shut with a chair. Read more

Likes?
Ample parking facilities.
Dislikes?
The room was a disgrace and considering we were not allowed to venture into the room until after 4.30pm we wondered who actually runs this place as no staff were about ever !!
2
Zoe Young couple Stayed: Mar 13

Overnight stay that was ok

They had no record of us as we booked via eviivo. The bed had not been made but everything else was ok Read more

Likes?
Rooms where a good size
Dislikes?
None
2
Emma Alone Stayed: Feb 13

Immaculatly clean..friendly staff

Even though I had trouble finding the place, the staff couldnt have been more helpful.The rooms were immaculate and the facilities great. Good value for money Read more

Likes?
The cleanliness was very impressive and I stay in hotels 2 nights a week. Staff were great aswell.
Dislikes?
None
4
Darren Alone Stayed: Jan 13

great hotel

very comfortable Read more

Likes?
everything
Dislikes?
no
5
Patrick Mature couple Stayed: Dec 12

Rooms OK but noisy all night long

Rooms OK but noisy all night long, no bedside lights Read more

Likes?
proximity
Dislikes?
noise from some sort of machinery running all night long
2
Jean Mature couple Stayed: Nov 12

so bad we did NOT stay

Dreadfull Read more

Likes?
Nothing
Dislikes?
nothing we liked
1
Timo Alone Stayed: Oct 12

The service was horrible. They didn’t have my booking in their system Staff was very unfriendly!

They didn’t have the airport shuttle, which was one of the reasons for my booking. When I called from the airport, they told me I shall take a taxi. The same in the morning. They couldn't arrange a shuttle service, so I had to take a taxi again. Read more

Likes?
Room was ok, but very spatanic.
Dislikes?
No telephone and wake-up service. Staff extremly unfriendly. Almost no service at all. No airport shuttle.
2
Bimla Alone Stayed: Oct 12

It was O.K for one night only due to convenient location for work.

Lighting and furniture was adequate but not really suitable for studies - my main purpose for the overnight stay.
Poor bathroom facilities. No hot water facility. Hot water tap in the sink did not work properly. It flooded the bathroom! Made my clothes wet! Radiator in the bathroom did not work. No bin provided in the bathroom for disposal of basic waste. Read more

Likes?
Staff were friendly and helpful in making the stay more comfortable.
Dislikes?
Poor bathroom facilties, lack of running hot water for use. No bin, no heating in the bathroom. No tumbler. Not even a plastic tumbler if a small glass is not available.
Poor quaiity TV - did not wor
2
arthur Mature couple Stayed: Oct 12

freindly place to stay

we stayed here for four days and used the hotel as a base and after reading all other reveiws about the hotel i cant see a problem my partner and i used this as a base so we could do what we wanted the overall place was very freindly and food in the indian restaurant was excellent.inc breakfast was adequate but would not of had it as an extra if was not in with the price, overall stay very good if you expect any more the i suggest booking in to a different type of hotel Read more

Likes?
freindly welcome all through the stay
Dislikes?
bed was to hard for my liking
5
Thomas Alone Stayed: Sep 12

Ok room, poor breakfast

I arrived past midnight and took of at 7:30. Read more

Likes?
I was able to sleep without being disturbed.
The WiFi worked, slow but it worked.
Dislikes?
I stated on my reservation that I needed a pickup at Stansted. This was not honored and I had to call for the pickup. Not to good.

I was not impressed by the breakfast.
2
GUILLERMO Mature couple Stayed: Sep 12

Worst than a before time!

Correct! Read more

Likes?
Dinner was excellent!
Dislikes?
Bed linen was very poor.
4
Cecil Adult(s) Stayed: Aug 12

Cheap and nasty

We arrived on Friday evening for a two night stay, The toilet didnt flush, there were no towels in the room, the tv didnt work properly and we were missing coffee cups which when we asked at Reception we were told we would be charged for them.
Breakfast was awful and not worth getting up for.
When we returned on the Saturday evening following a hard days graft (8am - 6pm) the room hadnt been cleaned and no fresh towels Read more

Likes?
Nothing
Dislikes?
None
1
Martin Mature couple Stayed: Jul 12

Just about adequate

On arrival I asked to pay for the shuttle service to the airport and to leave my car at the Hotel for 6 nights, I was told I could pay for the carpark on my card but had to pay for the shuttle by cash and was told to give the taxi driver cash and an am to the receptionist which I found starnge to say the least!Then when I asked about breakfast which was suposed tobe included with the price of booking the room, I was told we were leaving too early!!! Read more

Likes?
It was convienient to the airport
Dislikes?
None
2
Peter Mature couple Stayed: Jul 12

one of the worst hotels ever had

horrible noise in the room from the kitchen. bad smell in the room. less toiletpaper Read more

Likes?
nothing
Dislikes?
horrible noise in the room from the kitchen. bad smell in the room. less toiletpaper
1
Kelvin Mature couple Stayed: Jul 12

Although a very reasonble rate was disappointed with the standard of the hotel

Found the following to be disappointing:
1) Booked double room only one pillow provided, 2nd was provided after request but both were of poor quality.
2) No soap or shampoo in bathroom needed to request.
3) Bed was small and very uncomfortable.
4) Sheets directly on mattress, no mattress cover.
5) Taps to bathroom sink need attention, turned tap on initially did not flow then flowed with such pressure got completely soaked as well as the rest of the bathroom.
6) Shower mixer needs attentio Read more

Likes?
The person on the reception was as helpful as he could be.
Dislikes?
Room and bathroom not that clean, risk of scalding from faulty shower mixer. No hotel info in room or tv instruction on complicated tv system.
No evacuation procedure posted in room in case of fire
1
mark Alone Stayed: Jul 12

Hmmm.. they do say you get what you pay for. This hotel is a good example of that.

Its a curry house wi 4 rooms at the back. No light switch, had to remove the card out the wall to cut the power to turn off the lights. Lots of tutting and trying to over charge me for the shuttle which I had called and got the price only 3 hours earlier. 24 hour shuttle didnt operate at 4am. Instead after 20min wait and calling a number on the desk, I heard the receptionist run down, reverse his car round the carpark and take me in his barely legal personal car! Very strange. Read more

Likes?
I liked having to prove to the reception that the flashing on my phone was cos our lass text me, not because he though I was taking photos of him! I liked how it made me feel better about premier inns
Dislikes?
I didnt like lies about prices. I didnt like lies about shuttles. I didnt like being messed around. I didnt like being questioned about my phone. I didnt like no light switch. I could go on...
1
Joseph Young couple Stayed: Jul 12

poor & dirty

Smelt of curry as it's a indian restuarant, not cleaned & cob webs in the bathroom Read more

Likes?
Nothing
Dislikes?
Every thing
1
leigh ann Alone Stayed: Jun 12

a very strange hotel - dont bother !

no curtains in the bedroom ! so couldnt sleep once daylight broke at 4.30 am , no one on reception to explain re breakfast so went down it was like a ghost town obv had to help self so i had some toast . very odd hotel room extremely basic not worth the money .
restaurant - an indian very nice though had a lovely meal on arrival. Read more

Likes?
only the meal the night before in the restaurant everything else very below par
Dislikes?
everything but particularly the fact that there were no curtains in my room!"
1
paul Mature couple Stayed: May 12

hno step to mini bus problem injured leg getting into mini bus dont know how you cope with disabl

pleasant but if you like indian food my husband wanted steak but not available Read more

Likes?
very nice rooms no choice food no steps to mini bus
Dislikes?
no choice in resturant injured in mini bus
4
JACK Mature couple Stayed: May 12

suited our purpose as overnight stay for early flight next day

overnight stay prior to early flight following day Read more

Likes?
friendliness
Dislikes?
None
3
Jason Alone Stayed: Apr 12

Conveniently located for what I needed

You pay 39 a night for B&B you get what you get. I would have expected the room to have been cleaned between first night and second night though. I would have expected the TV to work for my stay, digital switchover did not happen without notice. I would expect to be able to turn the lights on and off without having to remove the card from the electricity supply. Read more

Likes?
Friendliness of hotel staff.
Dislikes?
TV not working, room not cleaned between first and second nights and breakfast was disappointing.
2
Jacqueline Alone Stayed: Apr 12

Convenient overnight stay before early flight

Comfortable accomodation necessary due to early flight. Read more

Likes?
Prompt pick-up from the airport.Manager friendly and obliging.Room clean,facilities adequate.
Dislikes?
Noisy neighbours!!
4
Matthew Adult(s) Stayed: Mar 12

value for money

we arrived at 12 in the evening after being at a wedding all day so we only used hotel to sleep Read more

Likes?
close to wedding
Dislikes?
Yes - we had paid for breakfast but was told on arrival we had not paid for it but it was included in the price when I booked
3
Susan Mature couple Stayed: Mar 12

Confused staff! Unclean bathroom! and NO breakfast!

One night stay booking in took ages receptionist confused himself then told that breakfast was NOT included despite being told it was a special deal when we booked and included breakfast. Bed linen was clean but the room wasnt and the cleanliness of the bathroom was poor. Read more

Likes?
Only positive was that the bed was clean.
Dislikes?
unclean bathroom poor service and NO breakfast.
1
Jacqueline Alone Stayed: Mar 12

Satisfactorally answers all my requirements.

Overnight stopover due to early morning flight. Read more

Likes?
Prompt pickup from airport to hotel & prompt pickup from hotel back to airport the following morning..
New manager courteous and obliging.
Room clean & comfortable.
Dislikes?
None
4
Davina Family with older children Stayed: Feb 12

very dissappointing

We were attending our son's wedding the next day. We had to sleep overnight in this place. It was very uncomfortable.There was only 1 very flat pillow on bed. There was no mirror in the room to do hair. We booked and paid for breakfast in advance with eviivo but they told us we had to pay again and to take the matter up with you for a refund. We went without breakfast in the end.They made no effort at all to make our stay comfortable. Curtains were not big enough to draw across window Read more

Likes?
Nothing
Dislikes?
everything
1
Stefania Young couple Stayed: Feb 12

Very nice place, Cordiality and precision in a good place

I stayed in Skyline hotel with my boyfriend for a night.
The Stansted's airport is at only a quarter from here.
The room was very nice and clean and the staff was great! I'll recommend this hotel absolutely. Read more

Likes?
Tha room was very confortable and the bathroom was very large for the english standard.
Dislikes?
None
4
Lewis Mature couple Stayed: Jan 12

Surprisingly good value for money and good indian food !

overnight stay en route to Stansted Airport Read more

Likes?
Friendly people at the hotel and good and fairly priced indian food
Dislikes?
None
4
Chris Family with young children Stayed: Dec 11

Accommodation was adequate and excellent value

We stayed overnight on Hogmany as we had a morning flight from Stansted on the 1st January Read more

Likes?
The room was excellently furnished with beds for both my young children. The room was also at the rear of the hotel which provided a quite peaceful atmosphere in which the chilren could sleep.
Dislikes?
When we arrived there were not Hotel staff onsite whatsoever.
3
Colin Robert Alone Stayed: Dec 11

Very Satisfactory

I had booked and paid for the Skyline Hotel but was offfered the De Salis Hotel when I telephoned for a bus from Stansted Airport as it was more convenient for the transport from and to the airport Read more

Likes?
The room was spacious and well appointed, bed comfortable and there was no noise disturbance.
Dislikes?
Two very minor problems which were not a concern to me but might be to others 1/ The TV was not working.
2/ There was no plug for the wash basin, which means that costly hot water was being wasted.
4
Edward C Mature couple Stayed: Dec 11

Where are the staff?

Overnight stay with continental breakfast, no staff whatsoever. Do it yourself breakfast left in restaurant. Radio alarm in another room started sounding at 3.30am for two hours! Read more

Likes?
Nothing in particular.
Dislikes?
Nobody appears to be manning reception and in the morning we didn't see a soul during breakfast and upon departure.
1
Donna Young couple Stayed: Dec 11

Good stay

We were stranded at Stansted and my mother arranged this accomodation quickly and easily. Read more

Likes?
Very nice hotel, clean and comfortable
Dislikes?
no
4
Cindy Mature couple Stayed: Dec 11

Worse night we have ever had in a hotel.

We were on the front of the building which was on the main road, it was like laying on the hard shoulder of the M11, the noise was terrible.
The shower room was discusting.
And a rat would turn it's nose up at the breakfast. Read more

Likes?
Nothing
Dislikes?
I could'nt think of one nice thing to say.
1
Freya Family with young children Stayed: Dec 11

Good value

I stayed overnight with my baby to catch an early morning flight. Read more

Likes?
The room was a good size, the bed was comfortable, the bathroom and shower were good. The staff were very friendly and helpful, and the 5am shuttle was on time and the driver was helpful.
Dislikes?
I both phoned and emailed ahead of arrival to organise a cot in the room, but it wasn't there, however the member of staff present sorted it for me. The main light bulb didn't work in the room.
4
David Mature couple Stayed: Nov 11

Just right for one night in the area

Visiting friends nearby and needed an overnight stay. Read more

Likes?
Near our friends house and on our route home. Very reasonable room rate. Buffet breakfast was good.
Dislikes?
Only one pillow per person supplied - would have preferred two per person.
4
Jacqueline Alone Stayed: Nov 11

Overnight stay due to early flight

Comfortable and convenient Read more

Likes?
Small and cosy not flamboyant
Dislikes?
Would like to arrive at the hotel in the knowledge that I was to be shown a rear room away from the road and the noise.Always make this request when I book but do not get satisfaction.
4
allan S K Mature couple Stayed: Nov 11

Very Disappointing

No one at reception to greet us. Had to make a phone call.
Central heating was too hot and we cud not control it. Makes you feel lethargic and sick.
Only 1 pillow each.
No bin in the toilet
No sani bin in the toilet
Bedside lamps were bare and very hot to touch.No shades
Windows had no lock so dangerous for yound kids.
Tea bags were loose in a basket.Anyone could have previously handled them. Tea also has to be kept in a container as it goes stale.
The grounds around the hotel were very Read more

Likes?
Nothing really.
Dislikes?
see above

Staff were very uncaring we thought
1
Peter Mature couple Stayed: Nov 11

staff were not available for check in.

We had to wait over one hour for the staff receptionist to appear. this is extremely poor and has never happened before. Read more

Likes?
close to Stanstead airport.
Dislikes?
Lack of staff.
2
karen Mature couple Stayed: Oct 11

A bed for the night

Short Read more

Likes?
Nothing really
Dislikes?
None
3
Gordana Alone Stayed: Oct 11

It was nice to spend a night just before trip to such clean place. It was also warm and friendly env

just one night before morning flight Read more

Likes?
Kindness of staff and cleanness of the room.
Dislikes?
No
5
Helmi Adult(s) Stayed: Oct 11

A relaxing sleep before flying out from Stansted Airport.

After spending a week in London, we wanted to stay in a hotel near the airport, because we were flying out from Stansted at 7:30am the next morning. We checked in at about 9pm, and booked a shuttle service to the airport at 5am the next morning. Read more

Likes?
The staff was nice and helpful, the room was lovely, clean and warm and the shuttle service was on time and hassle-free.
Dislikes?
None
4
Nancy Alone Stayed: Oct 11

Confusing!

Arrived at Stansted and made my way to bus stop 36 as directed after making call from home to confirm. My email asking for information was not responded to. Other people were waiting there and we were all transported together. I was booked at the skyline but strange to say I was checked in at the DeSalis, which has the same telephone number. Would like to know if the Skyline actually exists and are they still expecting me? Read more

Likes?
Everything well organised for the transfer, but still unsure as to whether I was staying in the wrong hotel. Bedroom was quite luxurious and I slept well.
Dislikes?
Bathroom was on a different scale to bedroom, Rusty handles in the bath, just adequate shower, disgusting shower curtain. The room and bedding were clean but the tea/coffee facility was a mess.
2
Simon Alone Stayed: Oct 11

Ideal location for airport

Early Stansted flight, just wanted a simple fast journey to the terminal, and it was 8 minutes. Read more

Likes?
Nice big room; instant hot water; bar; Indian restaurant in building; large car park; but I found a super fish and chip shop in Gt Dunmow, less than a mile away. Great value.
Dislikes?
At the price, absolutely not.
5
Rebecca Adult(s) Stayed: Sep 11

Difficult

The experience did not start well. Having got lost (directions not accurate on website) we rang the number on the website for directions. After speaking to 2 staff who couldn't speak English, we gave up and resulted to asking people in the street. On arriving at the hotel we tried in vain to explain to the staff member that we had booked to leave our car separately from the room booking-it took 10 minutes of explaining for this to sink in. Read more

Likes?
Proximity to airport
Dislikes?
On seeing the hotel and on considering the pre holiday experience, we decided to drive home at 2am from the airport, instead of staying!
2
Jacqueline Alone Stayed: Sep 11

Once again,no complaints

Overnight stay at the airport necessary due to early flight departure. Read more

Likes?
Clean and reasonably priced with transport readily available to and from airport
Dislikes?
Noisy clients under my window after midnight.
4
Cheerag Young couple Stayed: Sep 11

Overfilled, wrong room given, no hot water and appalling customer service!!!! Bar was ok

Arrived to find hotel was overbooked, they had no rooms and we would be put up in a hotel near the airport which was further away from our friends' wedding reception, they said they'll provide a shuttle service to this hotel but we'd have to pay for a cab to the reception! On further complaining he magically made a twin room available which meant my wife and I had to sleep on separate beds! He then proceeded to tell us we should thank him!!! And there was no hot water for a shower! Read more

Likes?
Not much! The bar was ok!
Dislikes?
Read review above!!! when reception was asked if they could book us a taxi, the guy rang one number, the taxi rank didn't answer so that was that, didn't bother trying again! I had to use my phone
1
andrew Mature couple Stayed: Sep 11

Convenient to Wedding location

Needed a hotel as close to wedding location as possible and the skyline fitted the bill Read more

Likes?
Nothing really to be honest
Dislikes?
Could have been cleaner, needs a good like of paint and an effort to brighten it up. No real feeling of welcome at all.
2
PUI YEE Young couple Stayed: Sep 11

very bad.. a lot of hidden cost to pay..

I stay in this hotel for 2 night..but they are a lot of hidden cost to pay..i feel like being cheated..even through the room rate is cheap, but there are a lot hidden cost to pay..the room facility are bad..heater spoilt, poor breakfast.. Read more

Likes?
none
Dislikes?
transportation too expensive..
1
Paula Young couple Stayed: Sep 11

Our Wedding Night - Wrong Hotel

We specifically said when we called that we were looking for a hotel for our wedding night as our reception was 5 mins away. The hotel should have told us that it was not at all the hotel that is represented on the website & was not appropriate for our wedding night. My husband had to search for staff whilst I waited outside in my wedding dress. No one helped us with our bags and it was a long trek through dirty corridors to our dingy room. Read more

Likes?
Nothing
Dislikes?
There was no chair or adequate place in the room to hang my dress. The bottom floor is an indian restaurant and whilst we love indian food, the smell was overbearing.
1
John Family with young children Stayed: Aug 11

Needs Updating, Rooms Very Poor, Bathroom Dirty, Breakfast Very Poor.

Very Poor Will Not Return Read more

Likes?
None
Dislikes?
None
1
Stanley Mature couple Stayed: Aug 11

Good convenient modern motel close to Great Dunmow and Stansted Airport

Overnight stay. Read more

Likes?
Location close to Great Dunmow and facilities. Hotel room modern and clean.
Dislikes?
Nothing to note.
4
James Mature couple Stayed: Aug 11

Excellent choice for a cheap overnighter

We were just staying one night as attending a wedding up the road, so really it was just arrive, change into suit, leave, return, sleep and then leave again! Read more

Likes?
No fuss, excellent value, clean and functional. They also let us check in early, which was helpful.
Dislikes?
Reception didn't appear to be attended much, nor did they seem to know that we had booked and paid in advance...but since they didn't argue the fact, it wasn't a problem.
3
Victoria E Young couple Stayed: Aug 11

It served our purpose! But I wouldn't reccoment it or would I stay there again!

We stayed over night as attending a wedding near bye, very dated, dingy and dirty! Only
Saw one man who checked us in, he was pleasant enough! Breakfast was stale bread or hard croissants! Plants cups and cuplary was filthy! And table's were full of dirty plates and cups, no one around. Had a slice of toast! And left! Still didn't see anyone! But it served our purpose! Read more

Likes?
Not a lot!
Dislikes?
As above!
2
Roberto Family with young children Stayed: Aug 11

Your hotel is nice

We only sleeped there; however we sleeped very well.
The breakfast was satisfaying. Read more

Likes?
The fitting out.
The boy's welcome and his availability was the best thing
Dislikes?
Nothing
4
Laura Young couple Stayed: Aug 11

Short, arriving late from airport

We arrived very late from airport and we chosed this hotel becouse it was near. The next morning we continued or way to the north. Read more

Likes?
It was near the airport and not expensive.
Dislikes?
There were many instects in the room.
4
Deborah Alone Stayed: Aug 11

Very Friendly and Welcoming

I had a lovely stay at the hotel. I was picked up from Stansted airport and the transfer was quick. The room was lovley and everything that i needed for my stay. Read more

Likes?
The cosyness of the hotel.
Dislikes?
NO
4
Angela Mature couple Stayed: Jul 11

Perfectly met our requirements prior to our flight out of Stansted

served us perfectly Read more

Likes?
Proximity to Stansted and the car parking facility
Dislikes?
No not really
4
Carole Family with older children Stayed: Jul 11

Basic but convenient

overnight stay - Read more

Likes?
not too expensive
Dislikes?
room a little dark and cold - quite basic, curtains didn't shut properly
2
John Alone Stayed: Jul 11

Grotty room with broken plug socket but useful shuttle bus to Stansted

I chose the hotel for its proximity to Stansted airport and its airport shuttle bus. These were both very useful, but nothing else about the hotel was good. The room, which was approached through a door which led to the toilets, was dingy and shabbily decorated, its broken plug sockets would probably fail to comply with the relevant safety regulations and the noise from the restaurant made sleeping difficult. The receptionist was reluctant to let me take the shuttle bus at the desired time. Read more

Likes?
I liked the airport shuttle bus and proximity to Stansted airport.
Dislikes?
This is a very poor hotel. It is badly decorated, noisy and smelly. Even though it is not expensive, it is not worth the rate it charges. I would not recommend it to anyone.
1
Andrew Alone Stayed: Jul 11

A stopover for the airport

Checked in about 10.30pm and out at about 10.30am Read more

Likes?
The Indian restaurant served fantastic food, the taxi shuttle service was excellent
Dislikes?
There were no staff present for breakfast
3
Jacqueline Alone Stayed: Jul 11

Overnight stay for the airport.

Promptly collected from the airport on arrival.Staff polite and efficient.Room clean,comfortable and tastefully decorated.Early morning transport on time.Good value for money.Hassle free stay. Read more

Likes?
The character and the size.i.e. Compact and cosy.
Dislikes?
This was my second stay and this time I was aware of the traffic.Next time I would ask for a rear room.
4
Daniel Alone Stayed: Jul 11

Suitable only for overnight stays

Short 2 night stay after arrival in England, before traveling further. Read more

Likes?
Comfy bed, enough space in the batheroom
Dislikes?
Absolutly no service from the hotel personel, the staff from the restaurant tried to help even if that wasn´t their duty. A breakfast buffet that wasn´t even there!
3
Gary Mature couple Stayed: Jul 11

Fair accommodation spoilt slightly by check-in and helpfulness of hotel staff

On arrival staff had no record of online booking and had to show confirmation of booking email (fortunatley had smartphone at hand). Accommodation fair. Staff couldn't order taxi, but provided telephone no. Waited 10 mins unattended at counter before able to check out. Read more

Likes?
Fair accommodation for price.
Dislikes?
Problem with check-in, not particularly helpful staff.
2
Lawrence Alone Stayed: Jul 11

Never stayed

The booking on-line wasn't correct despite booking for Thursday night 30th June, I was given a room for Friday night 1st July. When I phoned they said they were full! Read more

Likes?
Feel a bit conned.
Dislikes?
The on-line booking system. Without a refund I will never stay again.
1
Filip Family with older children Stayed: Jul 11

Very good service for a very reasonable sum of money

We stayed in the hotel for one night only, but all was sufficient enough and the breakfast was really good! Read more

Likes?
Breakfast :)
Dislikes?
None
4
Hilary Alone Stayed: Jun 11

Reasonably pleasant stay in an Indian restaurant!

Overnight stay to collect someone from Stansted airport in morning. Was going to use the shuttles but as it was so far and the shuttles did not seem to be very prompt, I did not. Read more

Likes?
The staff were friendly and helpful, and I thought breakfast was very good
Dislikes?
I could not sleep as the room was by the road - heavy traffic all night
Had to shut the window to hear the television

Farther than I thought from Stansted airport - shuttle did not seem v reliabl
3
catherine Family with older children Stayed: Jun 11

it served its purpose as an overnight stay

we stayed prior to flying early the following day, it was good value to fly & park, only problem on return the tel no they give you goes to another hotel and there was a mix up and the shuttle that came for us took us to wrong hotel so put an extra hour on journey having to entail a long journey home up north Read more

Likes?
friendly staff, restaurant available if reqd
Dislikes?
just the confusion about the shuttle
3
martyn Alone Stayed: May 11

All ok except waiting over 45 minutes for the airport pick up on return.

One night Read more

Likes?
Short distance to airport (10 mins)
Dislikes?
Airport shuttle service very slow to collect me on return from my trip. As I had a 4 hour drive ahead a further 45 minute delay was not appreciated!
2
Christie Young couple Stayed: May 11

not very customer service trained

when arriving on the 26th may at 14.00 there was no one at the receptin desk, ut we were greeted by a indian man from next door indian resturant who then advised just ring buzzer, we rang the buzzer to be greeted by a young lady who didnt know what she was doing , called me by the incorrect name and party. then went to charge me for the room again , but had already paid via credit card , then was passec a card key , no thank you or enjoy your stay. very noisy from other rooms , overall not good Read more

Likes?
the silky cushions lol,,,
Dislikes?
as above lack of customer focused and trained staff
2
SARA Adult(s) Stayed: May 11

perfect position to stansted airport

we were a group of four friends and we shared the room.well furnished (you also have the chance to ironing)very comfortable bed and both the bathroom and the room really clean.the staff is really kind and there is a good transfert service from and to the airport.
Even though we had to leave at 5.00am, there was a little breakfast avaliable,not exagerate but just to start the day in a good way Read more

Likes?
I liked everything about the hotel
Dislikes?
nothing
5
John Young couple Stayed: May 11

No staff and a really poor attempt at breakfast.

Stayed for a wedding held locally. The check-in guy was very friendly and helpful, the room was just about OK for one night. The windows were filthy, lots of cobwebs but the bed was comfortable and the bathroom, although run-down was clean. The breakfast was a disaster - a choice of a single old croissant and a few other sorry looking foodstuffs - it was not fresh, it was not tasty it was very budget - not worth paying for. Read more

Likes?
They did give us a very early check-in time which was great, other than that there is not much to like.
Dislikes?
We went in early summer and the heating was on full and could not turn it off, and the breakfast was a real shame.
2
JOHN Adult(s) Stayed: May 11

Low price low expectation

Difficult to locate. Poor reception and follow up on providing sufficient towels. Poor welcome. Poor abience requires a good make over. Read more

Likes?
The breakfast was good.
Dislikes?
Reception and staffing.
1
Lauren Family with older children Stayed: Apr 11

more distant (hence more expensive) to airport than advertised.

Overnight before early morning departure from Stansted. Roomy and good price, but note that substantial cost of roundtrip to airport changes price comparison. Room not fully cleaned: used spoon, and newspaper from previous guest, still in room. Half of room lights did not work. Nicely roomy, however. Read more

Likes?
Price, helpful manager, room comfortably large for family of 4.
Dislikes?
Description claims 10 minutes to airport; it's more. Half the lights in room did not work. Not fully cleaned.
1
Joanne Alone Stayed: Apr 11

Comfortable - adequate for one night

Stayed for one night after landing at Standsted and before travelling to London by Easybus the next morning. Read more

Likes?
Cheap, quick and convenient pick up service from and to Stansted airport.
Dislikes?
Little choice at breakfast (toast, cereal, one toffee yoghurt!), no filter coffee, orange juice ran out and was not topped up.
4
Emma Young couple Stayed: Apr 11

Evivo website not far from unknown to the staff

We booked online as the lady on the phone couldn't give us the same price, she was a bit kurt about it. We had to show an email that breakfast was included (they seemed slightly unaware of how your website booked to them and what was included). Read more

Likes?
close to the airport (only reason we stayed) and the pick-up. The restaurant was good.
Dislikes?
the bathroom
3
Brian Family with older children Stayed: Apr 11

Just the job - comfortable beds and minimum fuss check in/out.

We needed a reasonably priced hotel near Stansted as my son had an early morning interview at the airport next day. My wife and I had stayed at the Skyline a few weeks ago and had liked it. Read more

Likes?
Close enough to Stansted and resonably priced for stay and parking.
Dislikes?
No. I had made a mess-up of the booking but the staff were able to give us a 2-bed room instead of a 2 singles. Any chance of a voucher for the price difference towards our next stay?!
5
Stephen Family with older children Stayed: Apr 11

Clean and comfortable

Overnight stop. The family room had plenty of room for all of us. Read more

Likes?
Location and the restaurant was a bonus.
Dislikes?
Reception area.
4
Jennifer Mature couple Stayed: Mar 11

Comfortable room, very clean, very quiet

Overnight after a long flight Read more

Likes?
The cleanliness, and quiteness
Dislikes?
A bit away from Stansted Airport
4
ELECIA Adult(s) Stayed: Mar 11

Comfortable stay overnight

Comfortable stay overnight for 4 adults with an early flight from stanstead airport. Transfer took longer than expected but still adequate distance from airport. Good sized studio room sleeping 4 adults Read more

Likes?
Price and late night arrival
Dislikes?
None
4
Phil Alone Stayed: Mar 11

Good location and very good value for money

Comfortable, relaxing and efficient Read more

Likes?
Location, value, restaurant
Dislikes?
None
4
Dennis Young couple Stayed: Mar 11

Goof value for money for an overnight stay

One night stay because of leaving early for our flight from stansted airport. Read more

Likes?
Shuttle from and to the airport 24/7. Early breakfast (from 5am)
Dislikes?
None
4
Jay Adult(s) Stayed: Mar 11

chear and cheerful, just about bearable for a quick overnighter

Stayed overnight whilst on business. Read more

Likes?
Bar had a good relaxed feel and atmosphere
Dislikes?
service was awful, pretty dirty and dated room, curtains did not cover the window, breakfast items had awful selection and din not look appealing or adequate for the 3 of us.
zero health hygiene!
1
HIlda Mature couple Stayed: Feb 11

It was cheap but not very cheerful

The room was small and difficult for a larger person to get around the door into the bathroom. No soap. Room was clean as were bedclothes and towels. WE saw no staff at all excpet for initial key handover in reception. Key was put in box on departure. The breakfast was DIY and there was nothing to speak of left except for yoghurt and the odd slice of white bread.Coffee has run out, there were no cups so we had to go back to our room to collect our own. One knife only, no teaspoons and a kettle Read more

Likes?
Parking was good
Dislikes?
It was like the Marie Celeste at 8.30 in the morning.
No one there, no help, no food left.
2
Ben Young couple Stayed: Feb 11

Perfectly adequate

We had a perfectly adequate and very good value stay at the Stansted Skyline. It was a shame that I didn't know that it shared facilities with a curry house. That detracted in no way from our stay! Read more

Likes?
Internet.
Dislikes?
Slightly tired decorations.
4
m Mature couple Stayed: Feb 11

appallng customer service

I didn’t end up stopping at this hotel, due to a number of poor reviews, I cancelled the hotel 10 days in advance and despite phoning and emailing I didn’t receive my refund, every time I spoke to them they were very unhelpful. On that basis thank god I didn’t stop here!!! Read more

Likes?
nothing
Dislikes?
customer service
1
Alison Alone Stayed: Feb 11

Appaling

My stay was brought to a rude awakening after having been in the room for 20mins, a member of staff let themselves in!!! and with no lock on the inside of the door this was unsettling. Room was generally poor quality, shower head didn't work.
Food hygiene rating on the entrance ' urgent improvement needed' - not a good start.
Also generally very noisy - from what appeared to be the family running the hotel. Read more

Likes?
nothing
Dislikes?
virtually everything
1
Victoria-Mihaela Mature couple Stayed: Feb 11

wonderful location, wanderful architecture , quiet atmosphere, warm and clean rooms,kind staff

very pleasant , quiet , warm atmosphere, woud return here any time Read more

Likes?
the architecture, the warm rooms, quietness.Rooms are very clean , spacious and friendly
Dislikes?
NO
5
Douglas Mature couple Stayed: Feb 11

Good value

Overnight en-route to Stansted Airport. Comfortable room, tastefully decorated. Read more

Likes?
Restaurant with take-away service, bar and parking facilities. Close to airport with a shuttle service if required.
Dislikes?
No one at reception on arrival, and restaurant staff not very helpful.Room smelt of cigarette smoke. Breakfast continental style. Very basic and left to your own resources. No staff until 8.15am.
3
Kathleen Mature couple Stayed: Feb 11

Adequate for the break to our journey which we needed.

We stayed overnight to break a long journey after attending a family funeral. Read more

Likes?
The location and the rooms were warm and comfy.
Dislikes?
Beakfast:- No choice of cereal or bread,we shared the only tea bag. No clean dishes, no clean coffee mugs, no cutlery and no staff there to help!! We had to wash dishes/mugs in the toilet sink.
2
Mary Alone Stayed: Feb 11

Almost worth what I paid

Overnight stay. Read more

Likes?
Bedrooms clean
Dislikes?
Very thin walls could hear bathroom fan next door. No light switch only key card and no bedside lamp. Radio alarm advertised was a small battery operated alarm clock.
2
Laura Young couple Stayed: Jan 11

Cheap!

Ok was just a bed for the night Read more

Likes?
Price
Dislikes?
Only one towel and couldn't find anyone to get another and breakfast was not very good
3
john Mature couple Stayed: Jan 11

good value good service good airport shuttle good car parking

good Read more

Likes?
service
Dislikes?
a little noisy in the morning
4
anthony With a colleague Stayed: Jan 11

Friendly, clean very nice restaurant

Very nice Read more

Likes?
Close to site
Dislikes?
It was a bit noisy from the late drinkers going home,could have to remind folks that people are sleeping in Hotel
5
Sheila Family with young children Stayed: Dec 10

Poor reception on arrival, rooms clean and comfortable and restaurant and staff very good.

Overnight for flight connection the next day. Read more

Likes?
The restaurant and locality for the airport.
Dislikes?
On arrival reception were negative & unaware of previous email communication from us regarding our arrival.
3
derrick Mature couple Stayed: Nov 10

overnight stay

was impressed with hotel on arrival. room was nice and clean but small shower was very good but bathroom a bit small. restarant was very good and food very good.was disappointed with the breakfast no one on hand to supervise and the milk was off but would stay there again Read more

Likes?
location
Dislikes?
found the bar small as it was packed with locals
3
Bebhinn Alone Stayed: Oct 10

great value, convenient, friendly

I needed somewhere to stay as I arrived in late at the airport. I got picked up promptly, the staff were friendly and helpful, and the restaurant was still open so I was able to get a late dinner. The only thing wrong with the place was that there were no phones anywhere to use. As I had just arrived from an extended trip abroad, I had no sim card for my phone. I was therefore unable to contact family on arrival. It was a bit weird that there wasn't a single phone I could use. Read more

Likes?
Cosy room, free wifi, late restaurant, breakfast included.
Dislikes?
No phones
4
Federica Young couple Stayed: Oct 10

One night after landing at Stansted

We had arrived at half past midnight. The men at the reception was very kind and helpful.
The shuttle service was on time. Read more

Likes?
Breakfast and shuttle service.
Dislikes?
nothing
4
vanessa Mature couple Stayed: Oct 10

welcome to essex

leisure purposes, one night only Read more

Likes?
staff so friendly, especially lady at the bar, nothing was too much trouble
Indian restaurant very good.
room comfortable and welcoming.
Dislikes?
just thought the breakfast was poor.
I was running a marathon so needed a good one as well.
5
Frank Alone Stayed: Oct 10

Nice stay, delicious meal!

Nice stay, delicious meal! Read more

Likes?
Nice stay, delicious meal!
Dislikes?
Had little problems with my GPS to find, but that was maybe my fault.
5
Lewis Young couple Stayed: Oct 10

convienient but uncomfortable stay

Uncomfortable atmosphere, found it difficult to find reception as it was not clearly signposted and there where no staff around. Read more

Likes?
close proximity to the airport
Dislikes?
Very noisy throughout the night
1
kira Mature couple Stayed: Oct 10

worth the money

well worth the money......Indian restaurant superb Read more

Likes?
worth the money and parking
Dislikes?
no
4
JOSE ERNESTO Young couple Stayed: Oct 10

nn

nn Read more

Likes?
nn
Dislikes?
nn
3
Raynette Mature couple Stayed: Oct 10

Didn't get to stay, room wasn't ready, hotel was very dirty looking and nobody helped.

Organised early check in when I booked the room, but this didn't happen when we arrived. The staff member was very unhelpful and just shrugged his shoulders and told us to ring the number to complain. The staff member at the other hotel was very helpful and made a room available at their hotel. We only needed the room until three as we were catching a flight, so it was important we had a place to stay for some rest. The alternative hotel was ok, but not hugely clean (wouldn't use the bath). Read more

Likes?
The alternative hotel at least gave us somewhere to sleep. It was quiet.
Dislikes?
Wasn't very clean.
1
Adriana Young couple Stayed: Oct 10

Two nights at the hotel.

I arrived late at Stansted airport, and I had an early flight 2 days after. I had to catch the shuttle many times, either to catch the flight, or to go to London city. Read more

Likes?
Comfortable bed. Friendly staff.
Dislikes?
Noisy street. Very poor breakfast. Low ceiling. Noisy floor. The shuttle was late for 20 minutes at 6 am, when I had to catch a plain. Expensive shuttle.
3
Peter Family with older children Stayed: Sep 10

getting us through the night

one night only to attend family event Read more

Likes?
brill Indian restaurant for our evening meal
Dislikes?
poor breakfast
3
May-Wan Adult(s) Stayed: Sep 10

Clean room with decent facilities.

Pleasant. Read more

Likes?
The room is cheerful and clean and staff was helpful. Breakfast is good.
Dislikes?
Insufficient lighting in the room.
4
edward Mature couple Stayed: Aug 10

A fair priced hotel, but due for an overall

I originally found the Hotel in Late rooms, and vis another site, the price on Late rooms was lower price and generally I do not like booking via the web,so contacted the Hotel direct, I was then told the price was greater and did not include breakfast.
The problem was also increased when the person on reception (i'm sorry to say) didn't understand English very well, so I went back to Laterooms and booked via them. Read more

Likes?
I think the Hotel is an after thought to the main restaurant, when we arrived I asked about breakfast and was told that it was only continental, not full English breakfast, so had no choice and pay.
Dislikes?
Include full English breakfast, and employ someone on reception who speaks English better, also the continental breakfast was bland/poor. The room was clean but not enough tea/coffee/milk also pillows
2
Helen Family with young children Stayed: Aug 10

Worst hotel we've ever stayed in!

The hotel is really an Indian restraunt with rooms..the restraunt and bar staff ignore you. You have to buzz the only receptionist who wears jeans and a tshirt and wait ages for him to get to you. The rooms were the worst..no decent bedding, one pillow each which was almost flat. Room was right by the outside seating area for the bar guests so it was very noisy. The awful continental breakfast was at an extra cost even though the site I used to book said it offered complimentary breakfast. Read more

Likes?
Absolutely nothing!
Dislikes?
Everything..the room, the awful continental breakfast that consisted of cheap cornflakes, cheese singles instead of real cheese, black coffee from the machine no matter what button i pressed..
1
Richard Family with older children Stayed: Jul 10

Restaurant unpleasant aroma hit us as soon as we left the car to enter the hotel.

We were asked to pay for car parking despite this being recorded as "free" on our booking. The car park and hotel were unkept and untidy. The fixtures and fittings were dated and broken. Read more

Likes?
The taxi transfer was prompt and reliable. The system was easy to use.
Dislikes?
The car was moved without our prior knowledge and we were told that the car would remain at the Skylight Hotel. When we were collected, we were dropped off at a different hotel to collect the car.
1
Phillip Young couple Stayed: Jul 10

Misleading

Rooms were basic and adequate for price paid. Misleading as not obvious as hotel from outside and not as shown in picture. No mention of being an India resturant. Parking was very poor when we returned from our evening out due to restuarant guests. Read more

Likes?
Close to event being attended.
Dislikes?
No mention of being india restuarant. Could have been cleaner!
2
Gaille Adult(s) Stayed: Jul 10

creeky floorboards `` buzzing noise that turned off at 10pm

we only stayed for one night to go to a wedding that was 5 minutes up the road so for that purpose it was fine. we had trouble getting a cab to go to the venue so had to drive. room was adequate but very noisy especially for me as i am a light sleeper. floor boards creeking and then i was woken at 4.57am by people prob going for an early morning flight. Read more

Likes?
location price
Dislikes?
noise rather small room no wardrobe
3
Joanna Alone Stayed: Jul 10

Not what it shows on the website!

The hotel was clean and ok for the money paid but there were some issues. Firstly, the picture on the website is out of date. The hotel is basically an indian restaurant with rooms above. They aren't very organised, for example i had to ask for towels and had no toiletries in my room. There are never any staff around if you have a problem Read more

Likes?
it was reasonably clean,
Dislikes?
see above. breakfast wasn't very nice
2
Abdul Mature couple Stayed: Jul 10

good for youngsters and 1 night stay

Hotel was in good condition.cleanliness was fine and so was the room.but its just over the road so very hard to get a sound sleep from the passing vehicle.and i couldnt locate any staff at nite or in the morning.shuttle coach to airport was good and the driver was friendly. Read more

Likes?
stucture,,,and overall maintanance
Dislikes?
absence of staff,inavailibality of food n drink services in the night and closeness to a busy road.
3
Valerie Alone Stayed: Jul 10

very noisy and terrible receptionist

terribly noisy hotel, with very bad receptionist service plus the receptionist tried to rip my off by making me pay more for the shuttle service to the airport. Also when I wanted to pay for the round trip six pound shuttle service he could not find change for the ten £ note I gave him so I had to buy a drink at the bar in order to get change. He also did not book my return shuttle journey for the following morning to the airport or give me a receipt of payment. The hotel seems shady. Read more

Likes?
they played the world cup on the TV, and that the morning receptionist gave me a lift to the airport after the evening receptionist didn't book my shuttle service. The man was extremely nice.
Dislikes?
Pretty much everything, the decor, uncomfortable bed, creaking doors and floors, noise from the road with traffic driving by very fast at all times of day.
1
EILISH Adult(s) Stayed: Jul 10

Will not be back

Very poor service. At reception 30 minutes before we could check in. Not enoutgh towels soap or toilet rolls in room for 4 of us.Breakfast very poor no choice tea and toast only. Read more

Likes?
Bar staff very friendly and good.
Dislikes?
See above re stay.
1
Martina Family with older children Stayed: Jun 10

Customer Service very poor and rude

We satyed for one night, but was poorly treated and although it was a convenient location I would not use it again, I wouolld pay twice as much for another hotel beforew I would stay there again Read more

Likes?
nothing except its convenience top the airport
Dislikes?
almost everything especially rthe staff member who booked us in at reception
1
Joel Adult(s) Stayed: Jun 10

wrong location, illsized bed. generally disgusted with our whole experience

we were not told of the change in location unitl our arrival at 23:30 and then had to drive 7miles to other site where the beds were inadiquate for the three adults booked into the room and service was abismal. Read more

Likes?
nothing
Dislikes?
being moved without notice late at night to another site. not having a bed that i could fit in. not being offered anything in apology for the problems thrown at us.
1
Maureen Adult(s) Stayed: Jun 10

One not to be repeated

Overnight accomodation before a very early flight from Stanstead Airport Read more

Likes?
Nothing
Dislikes?
Disorganised arrival proceedure. We had to ask for towels.The double bed had broken springs which made sleep virtually impossible.Late at night a member of staff asked again our time of departure.
1
rebekah Young couple Stayed: Jun 10

More hostel like than hotel like

The stanstead skyline was adequate for a single nights stay so that easy access to the airport could be gained. However, the hotel is further from the airport than expected, the shuttle service (a taxi service) was late to and from pick ups and the cost per night though cheaper than other local hotels is to pricey for the accomodation when it is rather more hostel like than hotel like! Pay a bit more and you get a much nicer hotel closer to the airport. Read more

Likes?
Nothing was enjoyable about the skyline, on walking to the bedrooms you go to what feels like the staff back entrance to an outside walkway, which doesn't feel very protected!
Dislikes?
When entering the hotel bizarrely it is an Indian restaurant, local pub and small reception all in one, all on the ground floor! The reception being a small wooden stand!
1
Simon Alone Stayed: Jun 10

Nice hotel for 1 night, but no more

my stay was for one night so that i could catch an early morning flight. The room was comfortable enough for one night but a little on the small side and rough around the edges. the resturant was very good IF you like Indian food as there are not really any other options. Read more

Likes?
i thought that the transfers were very good and very fairly priced however i was a little nervous when my driver was driving and checking his mobile phone.
Dislikes?
I felt that if you have a TV in the room then there should be more than 2 channels available. there was no phone in the room and reception was not manned when i went to depart.
2
Henning With a colleague Stayed: Jun 10

I would like to ask you refunding our money

First: the Hotel is bad to find as it states an Indian Cuisine and Hotel only in a very small sign. The owner and his staff are absolutely outrageous! The rooms were very dirty, cups not cleaned up after last use. outrageousthe window. The breakfast was 3 slices of old dry and ugly smelling ham, toast bread and old coffee from 6 in the morning at 8.30 a.m. Read more

Likes?
Nothing
Dislikes?
I defenitely expect you to answer and make an offer for a solution for that stay.
1
Caroline Adult(s) Stayed: May 10

Basic stay with a dirty.messy garden (view), awkward check-in & breakfast not included!

2 sets of couples staying one night for wedding in area. Check-in very difficult and although we were advised on booking that breakfast was included, it wasn't and we would need to pay another eight pound each for it at 9am!We didn't bother. Room very basic but adequate. View of back garden from room which was full of rubbish/clutter. Hotel difficult to find as it is actually an Indian Restaurant (even the local taxi company hadn't heard of it!) Read more

Likes?
The bed sheets were soft....
Dislikes?
See 'describe your stay'
2
Ruth Family with young children Stayed: May 10

this is not a hotel it is an indian restaurant with some rooms

shuttle bus was a 40 minute wait at 10pm with 2 small children, no cot ready in room - took 40 minutes to arrive and no sheets or pillow provided, only food available was indian restaurant meals, room was cold all night and someone came in at 6am!? Continental breakfast consisted of cornflakes with UHT milk or toast. Read more

Likes?
the staff were friendly and let me use both internet and phone. They also arranged a taxi for me when leaving and checked bus times. They were good with the children.
Dislikes?
all above mentioned things. I moved to Pearse House in Bishops Stotford the next night - it was the same price and absolutly wonderful!
1
ELIZABETH Alone Stayed: Apr 10

Very convenient for Stansted airport

Overnight stay due to connection flight being the next morning. Read more

Likes?
Pleasant hotel, arrived too late and had already eaten, to take advantage of the delicious sounding and smelling Indian cuisine menu. Prompt, efficient and reasonably priced airport pick-up service.
Dislikes?
Going past the toilets to get to the door leading to the rooms!!
4
Fiona Alone Stayed: Apr 10

I was very disappointed.

I was purely was staying there as I had an early flight the following day and the hotel had an early shuttle service. After going to bed at a reasonable hour, I was woken up several times during the night. A couple of times when people in the nearby rooms were going to bed. Then another couple of times when a gentleman was not happy with his room, and went down to complain to the attendant who then came up to the room and argued directly outside my room...not a pleasant stay at all. Read more

Likes?
The prompt airport service.
Dislikes?
See above.
1
Simon Family with older children Stayed: Apr 10

Not the best Hotel in the area.

It was a bad hotel with terrible beds, very poor showers, no toiletpaper at first, hot everywhere, not possible to turn the heat down, behind the hotel-desk it smelled not nice. Not a good night rest during our stay and we had to eat out because the breakfast was poor and was not great quality. Read more

Likes?
The staff was friendly, espessialy the women behind the bar.
Dislikes?
As mentioned above. And allthough the staff was friendly, they constantly asked if you need a transfer to the airport, even after we told them we rented a car for our stay.
1
Edward Adult(s) Stayed: Apr 10

Disappointing

Booked a twin room and we arrived to find that we had a double reserved. Also we were charged for parking which was ridiculous for a hotel, how many people arrive to a hotel on foot? We could not open the windows as the securing latches were missing so they would swing in the wind. The trouser press in the room had a sticker stating that it had failed the safety test! The water pressure from the shower was poor, felt like standing in the rain and the beds were very cheap old spring mattresses. Read more

Likes?
Reasonable price.
Dislikes?
Pretty much everything else.
1
Lesley Alone Stayed: Apr 10

Good value for money

Friendly staff, fair service, comfortable room but it was spoiled by the lack of cleanliness. Read more

Likes?
Friendly staff and a good shuttle service.
Dislikes?
Lack of cleanliness of the room.
3
JACQUELINE Alone Stayed: Mar 10

You get what you pay for

I needed somewhere cheap to stay near Broomfield, Essex and paid a nominal fee for the room which was basic but clean and the shower worked - which met my requirements and is as I would expect from a room of this monetary value.
Check-in was straightforward and the staff were helpful as regards opening doors for me etc. I didn't have breakfast and simply left my door card at reception when I left. Read more

Likes?
The most delicious aroma eminating from the hotel restaurant.
Dislikes?
Nothing as it met my requirements of my stay.
4
Froila With a colleague Stayed: Mar 10

Adequate but deceiving

Was very surprised from what we expected. The drive to the place was more than 10 minutes, and was told we would have to pay for the shuttle then (we were given the impression it was free shuttle). The place was named something else when we got there. We only saw the piece of paper stuck over the reception desk sayings its the hotel. The room did not make us feel any better, and we did not enjoy our stay there. Overall, not a good impression. Read more

Likes?
Nothing really. Was not impressed at all.
Dislikes?
Pretty much everything. Especially having hidden costs.
1
Ornella Alone Stayed: Mar 10

lack of cleanliness

The accomodation is very simple and adequate to the price considering the area, however it has been particularly disappoiting to find a dirty room (carpet not vacuumed for ages, bathroom not cleaned etc.), also dirty dishes in the breakfast corner, which made the stay uncomfortable. Just cleaning the rooms, and cleaning in general, after the guests have left, and not only changing the bed clothes, would really improve the place. Read more

Likes?
friendliness of the driver to the airport
Dislikes?
lack of cleanliness
1
Nicola Alone Stayed: Mar 10

Sleepless

I basically got no sleep whatsoever given the thin walls. I have stayed overnight at Stansted airport before and given the choice between sleeping at the airport or checking in to the skyline again i would take the airport. Read more

Likes?
Checking out
Dislikes?
The noise
1
Brian Family with young children Stayed: Mar 10

short stay

we needed a place to stay overnight before taking the plane home from Stansted early next morning. We found this hotel much cheaper than competing hotels, with friendly service, a good tandoori restaurant and a shuttle service which brought us to the airport early next morning. What more can you ask for? Read more

Likes?
The service and fiendliness
Dislikes?
In the shuttle service one of the safety belts did not work. Besides this our children and we had to sit backwards why our children got driving sick.
4
Jean-Paul Alone Stayed: Mar 10

Great price, very nice hotel, large and clean room, great en-suite!

Very very nice place. I do not understand why some people are not happy with this place, rooms were extremely clean, 2 towels provided and more if needed, small bar and indian restaurant with good food attached. I paid 29 per night for this room and thought it was an absolute bargain!!! Have booked again for next week for 4 nights and will be booking again whenever I need to work at the airport. Read more

Likes?
Large room, very nice shower, comfortable and clean bed, very good food.
Dislikes?
Someone is not always available at reception, but if so then it's not for long, but could improve a bit in that department.
4
martin Mature couple Stayed: Feb 10

A room for the night

The skyline doubles as an Indian restaurant, we were told a mini bus would available to our venue but had to use a cab also take an extra pillow , but it was clean and ok for a night. Read more

Likes?
1 night was enough
Dislikes?
eco lights
2
Sami-Jo Alone Stayed: Feb 10

Faulty Towers

I am not one to complain but this hotel was a nightmare! The staff didn't seem to know what was going on. The room was herendous and dirty, the towels were thin and raggy and I felt dirtier after having a shower and using the towels. There was a random door leading to know where and as a female staying along in the hotel I felt very vunerable. I didn't sleep as the room I was staying in (room19) was directly about the bar and there was a band playing til 11:30 at which point I moved out. Read more

Likes?
Moving out!
Dislikes?
Every aspect.
1
Beryl Mature couple Stayed: Feb 10

An overnight stay

Adequate bed and breakfast for an overnight stay on way to or from Stansted Airport. Read more

Likes?
Convenience for an overnight stay to or from Stansted Airport from Southend if travelling early or late.
Dislikes?
Only one bath towel and hand towel per couple, no milk for tea and coffee facilities in room. No staff seen at all at breakfast.
3
Joe Alone Stayed: Feb 10

A mistake

Don't use this "hotel" Read more

Likes?
Nothing
Dislikes?
None
1
Holly Adult(s) Stayed: Feb 10

Sleeping above an indian restaurant

When I arrived at the hotel I checked in at the tiny front desk and made my way to my room which was past a toilet door. It was like a maze and finally I got there. The bedding was clean but the bathroom floor was filty, the draws had other people's belongings in, the tea set had been used as there were empty milk cartons on the floor. I didn't sleep due to the noise either. i went downstairs the next day and the smell was foul, glad I didnt have breakfast! Read more

Likes?
Leaving.
Dislikes?
The smell, the uncleanliness of the rooms, the obvious lack of experience the staff had i.e. a friend checked in they hadnt assigned a room so went round opening every room to see if it were free!
2
kira Alone Stayed: Feb 10

value for money wonderfull restraurant

the Indian restaurant was one of the best, rooms comfortable and value for money, the taxi shuttle to the airport, was prompt and good value.I left my car there whilst away, cheaper than airport parking.Have tried this hotel 3 times now with no problems. Read more

Likes?
None
Dislikes?
None
5
Susan Alone Stayed: Dec 09

Very welcoming hotel

2nd time I've stayed here because of proximity to airport. Very friendly staff, excellent meal in restaurant and trouble free lift to airport at 4.30am on christmas eve Read more

Likes?
everything
Dislikes?
I arrived by bus, with suitcases and the car park was treacherous. Suggest that the either grit the car park or clear the snow
5
Arthur Charles Alone Stayed: Dec 09

Good value for money!

Didn't expect anything more, the room was small but concidering the price of the stay, it was pretty good. On the down side the window couldn't shut down properly but it wasn't inconvenient. Read more

Likes?
None
Dislikes?
None
3
mandy With a colleague Stayed: Dec 09

crap, smells of curry

go somewhere else., it is a restaurant, not really a proper hotel Read more

Likes?
sleeping
Dislikes?
bad service, crap breakfast, rooms not cleaned, no clean towels, badly organized,no fresh food,
1
John Family with older children Stayed: Nov 09

Basic

Hotel was inexpensive and cheaper than alternatives. Clean and served purpose for one night stop. Very little power in shower and breakfast was a disaster Self service with very little choice - two cereals, sliced bread. Hot drinks machine did not work. Food stale. Read more

Likes?
None
Dislikes?
None
2
Erika Young couple Stayed: Nov 09

Very good stay if you have a flight at about7 am!!

Read more

Likes?
very confortable and staff flexible
Dislikes?
nothing
4
Matthew Adult(s) Stayed: Nov 09

OK but they had no knowledge of our booking

We arrived having booked online to find they had no knowledge of our reservation. They then tried to charge us each even though we had already paid online. Luckily they did had a triple room available. There were only 3 of the 5 light bulbs working (none of the bedside lights worked). We ate some food with a few beers and all 3 of our party were ill with upset stomachs the next day. My advice is go for the travel lodge down the road. Read more

Likes?
The staff were very friendly and were happy to help.
Dislikes?
The fact they didn't know about our booking and the food made us unwell.
3
robert Alone Stayed: Oct 09

Where's my tv controller?

I like the Skyline, it is relaxed, the rooms are nice, the shuttle drivers are nice. But I had to make several phone calls before I ironed out the inconsistencies in your profile. I found a site where the price overnight was £35, not £39, and c onfirmed the shuttle c ostg at £3. Read more

Likes?
I know the hotel, it is predictably relaxed. If I had got a good sleep,I would praise it unreservedly as good value.
Dislikes?
I went to bed at 10 as I was getting up at 4, but had very noisy neighbours who woke me twice.
4
mauro Alone Stayed: Oct 09

No Headline Provided

Read more

Likes?
None
Dislikes?
None
4

Stansted Skyline Hotel Information

Facilities

  • 24-hour reception
  • Airport/Train/Bus pick-up service
  • Internet access (high speed) in public areas
  • Internet access (wireless) in public areas
  • Non-smoking (throughout)
  • Restaurant
  • Off-site parking

Business Facilities

  • Fax machine
  • Photocopier
  • Internet connection (wireless)

Policies

  • Check in: 16:00
  • Early check-in available on request
  • Check out: 11:00
  • Child Policy: Children welcome
  • Pets: No pets

Description

Stansted Skyline Hotel is situated just 10 minutes from Stansted Airport and offer airport transfers to and from the airport. For our guests convenience, the shuttle service operates from 04:00 to 11:00 and 18:00 to 23:30. It cost £9.00 per person each way. Group discounts are available. We are a fantastic family run business with great stay, park & fly packages and transfers to and from Stansted Airport. Our shuttle service to Stansted Airport starts at 4.00am (times will be arranged upon check in) and we pick up from Stansted Airport until 23:30. Our restaurant is open from 6pm till 11.30pm and our bar is open until midnight. Transfers available from Stansted Airport whether you arrive by bus, plane or train! Telephone hotel upon arrival for transfer. Our pick up area is Express Set Down Pick Up Point next to the bus station. Local Bus is available at the Airport Bus Station, It is Bus no. 42A towards Chelmsford for £2.50, off to Bus Stop Barnston Village at about 200 meters away to the hotel. Great Dunmow is a town in the Uttlesford district of Essex, England. Originally the site of a Roman settlement on Stane Street, the town thrived during the Middle Ages. Many buildings survive from this period, including a sixteenth century town hall. Great Dunmow is in an ideal location for easy access to London Stansted Airport, as it is just a 15 minute drive away. Stansted International Airport has now grown into London's third airport and is the fifth busiest airport in the world. The airport offers 44 scheduled and charter airlines serving 145 destinations in 32 countries and is also the fastest growing airport in Europe.

Off-site parking,

Booking Terms and Conditions

We use cookies. By continuing to use this site you are accepting our cookie policies.

Scroll to top