Pay the extra & stay elsewhere.
Not the best accommodation I have stayed in. Pleased the booking was only for one night. Read more
1 room(s) added
Not the best accommodation I have stayed in. Pleased the booking was only for one night. Read more
Generally good - lovely, helpful staff Read more
Booked the four poster room for 1 night. Only 2 curtains on the four poster! Room was nice. Read more
Thank you for your comments and you will be pleased to know that we have found a new team to continue our update and they have started today so I hope to continue the progress we started earlier in the year. However the four poster room will nolonger be a four poster as the update will be to generate another family room in this space with accommodation for three singles or a double and single in the very near future. When all the works are complete we will be replacing the flooring
Room could do with a good clean and overhaul. Bed linen ripped. Shower curtain dirty. Room dusty. Curtain dusty. Toilet roll holder not attached. Just generally a worn out room. Read more
Upstairs stinks of cigarette smoke, dirty, a dump. Read more
I am sorry that you were so disappointed in your room. Please be assured that we definately do not allow smoking but we are in the middle of a refurb and I suspect the smoke was infact the sanding and paint stripping of the rooms in the next corridor. Having contractors working and creating mess as they work is not ideal as it does make the corridors untidy and its just not possible to be behind them constantly. Please be assured that we are dealing with our faults
Stayed overnight as had a party to attend in the community centre opposite. When we arrived, the cleaner was left to attend reception so was unable to check us in (Not her fault). The guest room was very tired, with peeling paint in the bathroom, an in room hairdryer from the 70's, and yellow stained sealant around the bathroom / toilet. Also a broken toilet roll holder. Thankfully only using the room to sleep in, otherwise we would have asked to be moved. Read more
I can only apologise for the two front of house members of staff. One has been dismissed and the other been spoken too. We have already started a refurb and the top four rooms are now complete. It will take some months to complete the whole hotel as we are changing bathroom suites and lighting aswell as painting in modern colour schemes.
Complete lack of customer service.
Rooms required some upgrading - our shower leaked upwards and we were concerned about the lighting. Our door did not close properly, without force. Read more
I can only apologise for the two members of staff. One has been dismissed and the other in his mid 30,s who has many years experience been spoken too. We were made aware of the shower breaking at the weekend and a new shower has been fitted. We have already started a refurb and the top four rooms are now complete. It will take some months to complete the whole hotel as we are changing bathroom suites and lighting aswell as painting in modern colour schemes.
Stayed for 1 night as attending an event in the area. Read more
On arrival young man came to reception but with no real welcome.I found room nd was slightly underwhelmed by look and ripped net curtains.
The shower was wonderful after my long journey.Hairdryer seen better days.
Unable to connect to WiFi even another man on reception could not get it for me on my tablet.
Squeaky floor woke me up with the busy landing at 6am
Breakfast was very nice.
Overall I had a lovely sleep in the very comfortable bed and would just say those few things need attention. Read more
Good Read more
Thank you for Very good review but disappointed to see a three for breakfast but no comment as to why? I am sorry that we fell short on the breakfast.
We stayed at the hotel for two nights in order to attend a family birthday celebration. We needed relatively low cost accommodation. Whilst the service was adequate, there were areas of the hotel which were rather tired and the whole thing needed tweaking into a slightly higher quality level. Read more
Thank you for your review. We are updating the premises after a fire caused by a discarded cigeratte that had been smoked out of a
bedroom window. The paint off the hand rail is from the hoses that were dragged through the whole hotel in order to put out the fire which took the roof off one side of the building. We have a schedule of works to include all the paintwork and bathrooms. The tables and chairs are put out every morning for the guests to sit outside the front of the hotel.
Overnight stay when travelling. Read more
I wanted somewhere clean and comfortable and not too expensive whilst visiting friends for the day. The hotel was all of that and excellent value for money Read more
Thank you. It has not been an easy few years and we hope the change of direction from Greek to the Carvery will be beneficial for our guests and help us to carry on and update the rest of the premises.
Sort out the plumbing and especially the shower Read more
I am sorry you were not happy with your stay with us. We have rebranded from Greek to the Carvery and a refurb of the bathrooms is planned and starting at the end of the summer. New flat screen Tvs are being installed next week to start some updating of the facilities so I hope you will try us again in the future..
2 night stay, visiting relatives, and a funeral Read more
Overnight stay when visiting family. Read more
We stayed to visit relatives living in Baldock. The location of the hotel was excellent, staff service was fine. The only issues was temperature in the room and especially the carvery. The Carvery food was not so good. Parking would have been an issue if one of our party did not have a disabled badge Read more
I hope that you will try our carvery again. We only opened on 17th March and we were still learning to improve. The aircon is now working again and a our new meat supplier is consistant with quality. Hotel room heating can be controlled via the radiator thermostats
as this is difficult to judge for everyones comfort. Thank you for comments on the staff , it is appreciated.
We always consider this hotel first when staying in the area
For its ease of booking fair pricing and central location !!!! Read more
Thank you very much for your positive review and I am sorry that car parking is not within our control as there are only a handful of stalls every wednesday.It is the council that will not let people park on the car park until stalls are set up and then the rest are available.
Needed a place to sleep, when visiting friends Read more
You came to stay with us as we were changing from Greek to Carvery so I agree the bar was limited while we were working on the area. New layout disruped wifi but Templars wifi is all sorted and available free of charge to our customers. If you come and stay again you will see a major difference to the restaurant and bar that I hope you will agree was worth the wait.
enjoyable and friendly service throughout our stay Read more
Two night stay in January Read more
I stayed for business Read more
one night only for business in the area Read more
I am please to report that all our old TVs have now been updated to 32 inch flat screen TVs and the staff are delighted. You will see big changes if you stay with us again as we are now a Carvery.
When we arrived we had a twin room instead of a double, and the staff were efficient, upgrading us to the best room in the hotel with a four poster bed which was much warmer than our first room also. However, we didn't get told about the hen party at the hotel, with music until 1am! At breakfast, we had to ask for our order to be taken, and then waited 20 minutes for it to arrive. There was also inconsistency with fresh/tinned tomatoes. The staff need training and general cleanliness was poor. Read more
Staff were really accommodating and had a bright cheery attitude. Nice functional room and really quiet Read more
The hotel was fine, however when we checked in around 3-3.30 on the day we were told the restaurant was closed and we could not get anything to eat. We were forced to seek a meal elsewhere which proved difficult. If only the restauraunt could have made two sandwiches(very easy) and a pot of tea (even easier) it would have made our stay more enjoyable Read more
I stayed for one night midweek as I needed to be local for a meeting the next day. I do this trip three times a year and have always stayed at the Zeus as it a is a good safe comfortable option for solo travellers. Read more
We visited relatives in the town and found the facilities excllent and staff very helpfull Read more
Nice stay and pleasant place apart from 1 member of staff. Staff in restaurant very friendly. Read more
Thank you for your review and I aplogise for the remarks of the chambermaid and she has been spoken too about her conduct.
Good Read more
I was in Stevenage on Business and wanted a hotel that was not a typical plastic clone. The Zeus fitted the bill perfectly. Read more
The web site suggested parking in road outside. None was available. After patrolling the area for 20 minutes I parked far away and carried my case for 10 minutes. If I had been able to park closer, the parking area was being closed at midnight for the weekend anyway for a local event. This should have been made clear at the time of booking.
The room was on the top floor. Very pokey. Poor natural light. Very stuffy. Tiny window. Mouldy mastic around shower. Shower fine. Breakfast basic but OK. Read more
I am sorry for the issues that you had this weekend. The staff concerned have both been spoken too. The event in the town was an annual event ,attended by approx 500 people which was a far greater number than attended in previous years. This did create problems with parking in the town which is usual sufficient as there is a car park across the way from our hotel as well as on street parking.It also had an impact on noise throughout the neighbourhood but this is not a weekly occurance .
Two nights' accommodation to enable us to celebrate a family event with ease. Read more
Two days stay for business trip.
I was just sleeping at the hotel and eating in the outside to meet different peoples and taste different foods. Read more
Not a lot to say really just a normal night away, nothing outstanding either good or bad. Read more
Visiting family Read more
Thank you very much for your review. Those taps fool a lot of people as there is a slide bit to change water temperature. We are glad your enjoyed your stay otheriwse.
pleasant and quiet Read more
I had to work in Letchworth Garden City Read more
Sincere apologise for an administrative error which has now been addressed. We are pleased you enjoyed your stay and apologise for the inconvenience caused.
Nice hotel, clean room, town center location. TV didnt work while I was there and the staff at reception didn't seem to be that friendly. Breakfast was good and the service at the restaurant was excellent. Read more
Needed accomodation in centre of Baldock. Very welcoming on arrival but given room on top floor 'because of noise from party night'. Very small window, airless room. Shower and toilet very poor.Lot of mould, shower head filthy and covered in limescale. Shower curtain ill-fitting. Toilet seat not properly secured. Would never recommend to anyone else. Read more
Easy stay with everything we needed to hand. The room was very peaceful and comfortable. Lots of hot water and a fan to keep cool. Only complaint was that the TV did not work Read more
comfortable Read more
we stayed for one night, a Saturday, and were quite impressed with the hotel and friendly staff. We will definately be staying here again. Read more
We were a little worried about the party night and that we might not be able to sleep because of the noise but our room was at the back of the hotel and we did not hear any music at all. As long as we could book a similar room next time we would definitely stay again. Read more
OK. There is nearly no other hotels to choose from. Read more
Templars Hotel and Carvery building is steeped in history, having been built as a private house and maltings in the early 18th century, when Baldock was a favourite watering place on the main Great North Road from London to York. Subsequent owners included the Ind family, founders of the Ind Coope brewery company. Templars Hotel and Carvery is located in the heart of one of Hertfordshire's oldest towns, with the tourist sites of London and Cambridge all within easy reach. We are in the centre of the High Street with on street parking, bus stop and taxi rank outside the door. The train station is a 5 mins walk. Easy road and rail access to London 35 miles, Cambridge 22 miles, Luton Airport 15 miles & Stansted 26 miles. For those who like to walk we are ideally located to the town of Letchworth just 2 miles or a country walk to the villages of Ashwell or Weston. Many more within a short drive, park up and walk through some beautiful scenery of Hertfordshire and Bedfordshire. Places of interest in the area include Duxford Imperial War Museum just 19 miles by road. Knebworth House & grounds are 7 miles away were concerts & open events are held in the summer months. Wimploe Hall is a national Trust property with house, gardens and a childrens petting farm 40 min drive along A10. We offer Carvery seven days a week along side our restaurant menu. Open to serve Breakfast until 12.00 noon every day and Carvery served at lunchtimes and in the evenings on Monday to Fridays and all day on Saturday and Sunday. Our country style accommodation is comfortable with ensuite bathrooms, Tea and Coffee making facilities, Free WiFi and includes a full English cooked breakfast. We have a courtyard seating area (weather permitting) and seating at the front of the Hotel for those who like to watch the world go by. Come and stay with us at Templars or dine in our restaurant and we will endeavour to provide a friendly service that you will remember and want to enjoy again.