The sun shone for 5 daysWould Recommend
An excellent rest in a quiet location with sunshine Read more
1 room(s) added
An excellent rest in a quiet location with sunshine Read more
Really nice stay will come again! Read more
My room, although a wee bit small, was beautifully decorated and had a fantastic view overlooking the sea and also had a balcony. Very friendly staff and the food is excellent with lots of choices that would suit everyone. Very clean and also has a well stocked bar. Read more
Thank you for your charming review such positive comments are always much appreciated by the owners and staff
Short break to see how much the Island has changed since our last visit some thirty years ago, and to take advantage of lovely weather. Read more
I arrived on the Wednesday and after an excellent lunch, I explored Shanklin Chine, my main reason for visiting the village. Dinner was excellent, and I left for home the following morning after a very good breakfast. Read more
Very well looked after Read more
Our stay was most enjoyable and relaxing, with good quality accommodation and service. Read more
Thank you for your excellant review as you were in one of our small rooms at the rear of the hotel which often seems to get dissapointing reviews.
short break at quiet hotel
All needs catered for
exceptional; quality of service and meticulous cleanliness Read more
Nice pleasent atmosphere, all staff were friendly and very helpful at all times. Read more
It was beautiful, clean and was located in a most wonderful position overlooking the sea.
The staff were, we can only say, terrific -- with smiles and helpfulness, and other guests were influenced by this so much that we became friends immediately. We had a room which was not large by any degrees but it did not matter, as the remembering of the place will surely make us come again. We are very pleased to have chosen such a lovely hotel. Read more
A short break by the sea-side to check out the Isle of Wight for future visits. Read more
Excellent, value for money, a warm welcome and great breakfast Read more
We had a family room for two nights. It was a great location to explore the IOW from. The room was clean and the breakfast was excellent. The staff we saw were helpful and polite. The rooms were a bit tired in terms of decoration but the beds were comfortable and clean. Read more
Really pleasant, love the Isle of Wight, Shanklin is charming. Read more
Beautiful location with only one drawback - no parking. Read more
We found the Aqua online and decided to book it as a short break as we have never been to the Isle of Wight. Myself and my wife took our two young daughters ages 7 and 5. Read more
Stayed one night with two teenage children in comfortable family room which was clean and well kept. Read more
we spent a wonderful journey in Shanklin's Aqua hotel. Read more
Thank you for your review we always appreciate positive feedback which helps us to strive even harder to make sure our guests have an enjoyable experience
The room was small, but nevertheless it offered everything that was needed. Nice atmosphere. Read more
We had a short stay on the Isle of Wight and desided to stay in Shanklin, The Aqua. The Hotel is in an excellent Location directly at the sandy beach. The room was clean and cool and we could use the balkony because of the great weather. Read more
Had a very pleasant stay andthe staff were really friendly and helpful Read more
We are a french family, were in London and just decided to spend one day on the Isle of Wight. By chance, we had booked The Aqua, a wonderful suite with balcony on the seaside. We were charmed by the authentic character of this small town of Shanklin and the very friendly people working in this hotel and the restaurant. We're sure to come back, but for a longer stay... Read more
Thank you for your very charming review.
A sleepless night due to the rather noisy plumbing coupled with thin walls. The garden view is misleading as room 8 has a view of the rusty fire escape and storage shed. Location is good to explore the esplanade, the Chine and the old village. Breakfast was disappointing. Read more
Pleasant and relaxing all in all very enjoyable Read more
So Sorry you were disappointed with your table in the restaurant I think you were on a window table with a view of the sea which most guests seem to prefer. Its a shame you didn't mention you were uncomfotable as we could so easily have offered another table further back, as you know the restaurant is quite large and in fact seats 60 people and during your stay the guests numbered only 30. Hopefully you will visit again and we will happily give you a more private table.
Our 2 days at the Aqua were perfect!!! Read more
Thank you for your super review .Owners Annette & James
A family visit to the island to check out activities for my forthcoming school trip. Read more
We came to the IOW for the festival and were immediately welcomed to the hotel and offered lots of advice on how to make the most of our stay and getting to the event. While Shanklin is quite a long way from the festival it was well worth the travel to the hotel for the fantastic views from the balcony and lovely town. The twin room was a good size and very clean and appeared to have been recently refurbished to a good standard. Read more
High quality accommodation let down by poor food! Read more
We are very disappointed that these guests have had to write disparaging comments we have spoken to all staff concerned and are assured that they had been table checked at which time any concerns ie cold eggs would be dealt with immediately.
We spent only one night at the Aqua but we will come back again! What a fantastic choice! Read more
This is a excellent little hotel, was made to feel welcome on arrival and the location near the end of the Esplanade means there is little traffic noise and easy parking. We loved getting up in the morning to a stunning sea-view and the lovely cooked breakfast. Cannot recommend this location enough, we wish we stayed longer but we will be definitely be going back soon. Read more
Spur of the moment 2 night stay Read more
On arrival, due to the hotel not being full, I was upgraded to a room with a balcony – which was a pleasant surprise. The aim of my stay was to unwind, relax and enjoy some walking. All of which was accomplished! The Aqua is perfectly placed along the sea front to be in a quiet area yet very close to the town and its bus and train service. It is also very close to the Coastal paths which I was using. My room was clean to the highest standard and the range of breakfast options is outstanding. Read more
Thank you for your lovely review. Its always nice to be told that guests have really enjoyed their stay which is always our aim.
Comfortable and pleasant and very friendly Read more
Was as expected, just like the advert shows and describes. Read more
Short stay with my daughter to tick one of my bucket list items. Fantastic scenery ,easy to drive around so were able to pack everything into the short time we had. Drove around the island at least twice stopping at various tourist attractions. Read more
Stayed at The Aqua for a quick weekend Holiday. Friendly staff that goes out of their way. Rooms are smaller but clean and comfortable. Next time I would defiantly try to get a room with a balcony. Read more
Pleasant hotel on the waterfront with all the basic facilities. The rooms were clean but on the small side. Staff were friendly. Read more
This B&B is in a great location, however the staff were not particularly helpful, rooms were small and the breakfast service was slow and unappetising, the one waitress was very overworked. Read more
I'm sorry you felt staff were not helpful, I personally arranged your taxi to take you and your friends to Ryde where you were attending a wedding making sure you had enough time and enquiring about it the following day.Breakfast service is normally very prompt with two waiting staff taking orders for cooked breakfast also tea & coffee ,guests then help themselves to the numerous buffet choices fresh fruit cereals juices prunes yougart.Sorry you felt this was unappetising unusual comment.
had a nice time came because my husband a I said we would return this year as last year we had a lovely time .alas my husband died a week after retuning home last year so I returned on my own as it was aplace I could remember with happy thoughts. Read more
We, and two other friends, stayed for two nights at the Aqua. Read more
Possibly the most enjoyable and complete B&B stay we have experienced for a long time. The accommodation, breakfast, location, and service was first class. Read more
A good hotel in an excellent location. Only criticism is that the bed in room 25 was very hard and room quite small. The shower in room 26 did not work very well. Also when I requested clean towels the first morning (we'd used them twice already) the maid got quite annoyed which was embarrassing. Can't fault the breakfast although the waitress forgot to bring us tea one morning! Read more
Only few days chilling on the Isle of Wight Read more
I.o.w festival Read more
We are a couple with a young daughter we stayed one night and enjoyed breakfast the staff were very friendly in the morning and made us feel welcome. Read more
Very friendly and comfortable. Read more
This was my seventh stay and I have visited in the summer, Easter hols and May and October half terms. Every visit has been the same - fantastic! All staff from the moment you step through the door make you feel at home and are always friendly, polite and can't do enough for you, which is really important espically when you travel alone. The food and choice is outstanding and great value for money. The room was light and cleaned to a high standard every day. I will return again later this year. Read more
very relaxing Read more
Had grate time loves your hotel . Read more
We stayed in two night during summer bank holiday to get away from London Read more
Visited Shanklin and Ryde for a rowing event and the Aqua was a great base for the weekend, friendly and helpful staff made a hectic weekend easy. We stayed in a sea view double room which wasn't roomy but an ok size for the cost and as we were out and about a lot this was not an issue. Good bar and good restaurant in the Hotel but also a number of good options all along the sea front. Read more
great sights and sounds of the sea from sea view room very clean and scrummy food Read more
Problem free and met all expectaions. Read more
Excellent. Read more
Lovely location, immaculately kept room, friendly hosts, excellent breakfast (try the Haddock!) Read more
Days of sightseeing starting off with an excellent breakfast and finishing with a smashing evening meal. Read more
We had a brilliant rest after a very busy year. Read more
A really nice relaxing stay, enjoyed every moment Read more
Just spent a few nights here September time, Very pleased with all aspects of the hotel. Read more
We had great welcoming on arrival, staff was very friendly and helpful. Our room was small but nice and tidy with great view over the sea. Really enjoyed morning cup of tea on our balcony watching sunrise. Read more
Beautiful weather and hotel right on sea front very easy to park in Shanklin as we purchased the car permit from hotel, good idea! Read more
very neat resturant and attentive waitress service Read more
We are sorry this guest was upset at being asked by our evening bar manager to settle his bill before the end of the evening. We do not have a 24 hr reception and if the guest wanted to leave before reception was able to deal with his account in the morning this would present a problem. I think " knocking on his door " to to ask for payment was friendly banter and we would never take payment from a card without authorisation because we are PCCI Compliant by law.
The Aqua is a good base for meeting up with old friends for a few days- which was the purpose of my visit. Read more
Restfuland very enjoyable - would recommend Read more
The service was excellent,though I would have liked a cup of coffee at 10h30 pm and could not buy a cup!Room comfortable but adequate.good value for money next time would try to have one of your front rooms.Breakfast was awesome.staff efficient and polite. Read more
Short break, booked at short notice (watching for good weather).
Couldn't get self-catered accommodation for such a period so decided on a B. & B.
Just father and son so needed twin bedroom and a family-friendly place. Read more
stay was great...only downside was not being told that if we wanted an evening meal we had to book when we checked in Read more
Very Relaxing due to friendly staff and excellent sea front location Read more
I was travelling alone and looking for a fairly inexpensive, yet clean, well-situated establishment close to the beach and this hotel exceeded my expectations! The staff are wonderful, the food superb. I am a stickler for cleanliness and the Aqua did not disappoint. I will definitely return!!! Read more
Very pleasant. Read more
Top floor balcony (no lift ) best view in resort Read more
The staff were very polite and friendly. The rooms were cleaned everyday and fresh new towels were placed. The rooms and hotel was very tidy and clean. It was quite quiet but was expecting that due to be out of season. I overall enjoyed my stay and would like to go back. Read more
On the day in question there was no report of the hotel alarms sounding, however one of our guests stated that the alarm on his Can-am Spider motorcycle did go off in the early hours. We are sorry if this inconvenienced our guests but it was out of our control.
We were on a cycling tour around the island. Very helpful with the bikes, kept under cover and locked away. Read more
Everything we needed for just an overnight stay. Read more
Very good location. Read more
Every member of staff was very poliet and helpful. The hotel was very clean and the bedroom was comfortable.
The food was outstanding, the choice of breakfast was very good. the evening meal was lovley. On the nights that we stayed there was entertainment and they were very good. Read more
Have stayed at this hotel many times over the last 7 years & each time I have never been let down. The rooms are very quintessentially British seaside decor which adds to the appeal - boasting immaculate levels of tidiness. To wake up in the morning and be able to hear and see the sea is definitely a main ingredient for relaxation and knowing you are away from the city.. Beach front walks, feet in the sea and breathing in the fresh sea air.. (amazing) all accompanied by great service/ facilities Read more
Extended Family with kids Read more
A short break by the sea away from a busy lifestyle. Read more
The Aqua is a beautifully appointed family run Guest Accommodation with a reputation for service and quality. Superbly situated in the Isle of Wight’s very popular resort of Shanklin, it offers the ideal location for a beachside holiday. The Aqua also provides a central base for the many fine coastal walks that are available in the area, yet remains conveniently close to the town which is just a 10 minute walk away via the Cliff Lift. In addition to being in a lovely seaside location The Aqua also offers the ideal venue for holiday makers, Isle of Wight ramblers and local folk for Morning Coffee, Snack Lunches and Afternoon Teas. Its popularity is not just due to the excellent food and drinks available. Nothing could be more comforting than just relaxing under the many sun umbrellas and taking in the delightful vista of Shanklin Bay and the open sea, from the Continental style patios and decks fronting The Aqua. Accommodation is offered in a selection of 21 bedrooms all furnished and decorated in delightful style and ranging in size from singles to family rooms. All bedrooms are No Smoking, have En-suite facilities and feature Double Glazed Windows, Central Heating, Colour TV, Radio/Alarm, Baby Listening, Hairdryers and Hospitality Trays. A number of these rooms have sea views and some also have a balcony overlooking the Beach. All meals are taken in our modern Restaurant, The Brasserie, which can accommodate up to 60 guests. It is bright and airy, features cooling ceiling fans and has wide aspect windows offering diners an excellent view of Shanklin Bay and Seafront. Occupying the remainder of the ground floor is a separate Bar and Entertainment lounge. It has a small Dance Floor, and is comfortably furnished to provide the perfect setting for our guests to relax with a drink and enjoy their holiday.