It's not the ritz :(
Was ok for 1 night Read more
Firstly we are sorry you did not enjoy your stay. To break down your stay in terms of 'value', you paid £65 for large double and £70 for deluxe double. After £20 commission was taken off we then offer you a quality stay, including; Laundry, heating, electricity and high quality food. In terms of the food we take it as compliment that you wanted more, and your location score of 1 seems unfair as we are 850m from the Tower.
You should not expect the Ritz for the money you paid.