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4.9/5 from 144 Reviews

100% Would Recommend


  • Wi-fi
  • Room service
  • Bar
  • Air conditioning
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Rock Dene Hotel

(144 Guest Reviews)

Guest Ratings

  • 129
  • 14
  • 1
  • 0
  • 0

Review Summary

  • Rooms 4.6
  • Value 4.8
  • Friendliness 5.0
  • Cleanliness 4.9
  • Facilities 4.6
  • Service 5.0
  • Location 4.8

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 4.9

Rock Dene Hotel Information

Accommodation type

Guest house


  • Room service
  • Weddings & private parties
  • Bike lock-up
  • Bar
  • Dry cleaning
  • Books, DVD, games
  • On-site entertainment
  • Lounge
  • Non-smoking (throughout)
  • Air conditioning
  • Transfer service
  • Baggage store

Children's Facilities

  • Baby listening device
  • Children's menu
  • Children's books, videos, games
  • Highchairs
  • Children's play area

Business Facilities

  • Photocopying
  • Printing
  • High-speed internet
  • Wifi internet


  • Check in: 14:00 till 21:00
  • Early check-in available on request
  • Check out: 10:00
  • Late check-out available on request
  • Child Policy: Children welcome
  • Smoking Policy: No smoking
  • Pets: No pets


Andrew & Bernadette Paterson would like to provide you with a warm and friendly welcome to The Rockdene, which is located on the South Shore as a family run hotel. The hotel provides you with a spacious luxury en-suites, all with showers, a licensed bar with a large selection Of quality wines, beers, spirits & soft drinks, bar snacks, games for the children, open all year round, full central heating, tea/ coffee making facilities in all our rooms, iron/ ironing board, towels supplied, complimentary shampoo, soap, wipes, late keys, and 24 Hour CCTV, full L 2 fire certificate, All our bedrooms are tastefully furnished to a high standard and are equipped with 18 inch LCD/HD Freeview TVs, clock radios, tea/ coffee facilities. Full double glazing and full central heating through out the hotel. All rooms have En-Suite. For guest comfort and convenience rooms can be serviced daily upon request. The Rockdene has been accredited and inspected by YES HOTELS LTD And Has Been Awarded. This allows you to book with confidence, knowing you are selecting quality Rated/ selected hotel which have passed specific and stringent assessment. Many of our guests return two or three times each season. Big Discount on Merlin attraction up to 50% off when book at the hotel. OUR SUCCESS IS BASED ON OUR SERVICE CHARTER… • Customers are the most important people ever to set foot in the RockDene. • Customers are not dependent on us: we are dependent on them. • Customers are not people to argue with, or to match wits with – no-one has ever won an argument with a customer. • Customers are not an interruption of our work, but the purpose of it. We are not doing them a favour by serving them, they are doing us a favour by giving us an opportunity to do so. • Customers are not outsiders to our business, they are a part of it. … AND OUR CUSTOMER SERVICE POLICY... (1) - The Customer is king. (2) - If there are any problems for our customer then please refer to Service Policy Point (1

*The Front Access Has Two Steps, First Is 13cm High, Second Is 15cm High Leading In To The Hall Way To The Main Bar/Dining Area. We Can Assist Our Guests With There Luggage. Public Areas- General (Internal) *Corridors have a good colour contrast and are well lit. *The flooring on all corridors on the ground floor are carpeted. (Replaced Jan 2011) *The covering on the stairs and upstairs corridors is a short pile carpet.(Replaced Jan 2011) *The open plan bar and Dining area is on the ground floor with the bar and lounge area carpeted. *There are 12 stairs to a landing followed by a further 4 stairs one way through fire door to bedrooms 9 and 10 with room three’s on landing stairs the other way to bedrooms 1,2 and 3. There are then a further 11 stairs to a landing followed by 3 stairs one way to threw fire door to rooms 4 and 5 and 5 stairs the other way trough fire door to rooms 6,7 and 8. *The stairs are 18cm high, 24cm deep, 83cm wide. Handrails are situated on all stairs.

Booking Terms and Conditions


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