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The Suffolk Hotel

Self Assessed

Great

4.1/5 from 48 Reviews

88% Would Recommend

Facilities

  • Wi-fi
  • Parking
  • Room service
  • Restaurant
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Reviews

The Suffolk Hotel

(48 Guest Reviews)

Guest Ratings

  • 21
  • 16
  • 8
  • 2
  • 1

Review Summary

  • Rooms 4.3
  • Value 4.2
  • Friendliness 4.5
  • Cleanliness 4.2
  • Facilities 3.9
  • Service 4.3
  • Location 4.3
  • Breakfast 4.0

Review Overall Rating

  • 5.0
  • 4.0
  • 3.0
  • 2.0
  • 1.0
  • 4.1

The Suffolk Hotel Information

Description

Set in the centre of the market town of Haverhill, The Suffolk Hotel has built a reputation for high quality accommodation, for both business and leisure guests. Our six boutique rooms each boast character whilst featuring top quality amenities such as Simba mattresses, Nespresso coffee machines and smart TVs. Whilst staying you can also take full advantage of our in house restaurant and cocktail bar, Nine Jars and or perhaps give yourself a pamper in our hotel beauty room, Salon Nine. We are a family run hotel, who pride ourselves on providing an excellent service to each of our guests and we can't wait for you to visit.

Originally from London my family and I moved to Suffolk in 1995. We have run businesses in Haverhill since 1996 and employ over 50 staff. In 2015 we purchased a derelict pub/hotel and have spent 2 years completely refurbishing the building into a high end restaurant, cocktail bar and boutique hotel. Since 2021 we have opened an exclusive Salon within our hotel.

Cleaning and safety

  • Disinfected between stays
  • Social distancing
  • Contactless check-in/out
  • High-touch surfaces disinfected
  • Linens washed to local guidelines
  • Linens washed above 60°C/140°F
  • Guest protective clothing encouraged
  • Request no staff entry to room
  • Staff trained in safety protocol
  • Socially distanced dining
  • Sanitised tableware
  • Takeaway meals

Facilities

  • Baggage store
  • Bar
  • Beauty or spa facilities
  • Free high speed internet
  • Free WiFi internet
  • Lounge
  • Restaurant
  • Room service
  • Weddings & private parties
  • Bike lock-up
  • High speed internet
  • WiFi internet
  • Terrace
  • Restaurant - starred
  • Coffee shop
  • Fire alarms with lights
  • Housekeeping - daily
  • Housekeeping - weekly
  • Express check in
  • Express check out
  • Safe deposit box
  • Designated smoking area
  • CCTV in common areas
  • CCTV outside property
  • Breakfast served in restaurant
  • Breakfast in the room/unit
  • Well lit path(s) to entrance
  • Wide entrance to property
  • Room service mobile app

Parking

  • Off-site parking
  • Metered parking

Children's Facilities

  • Children's menu

Dining

  • Cooked breakfast
  • Lunch
  • Dinner
  • Breakfast
  • English/Irish breakfast
  • Vegetarian options
  • Vegan options
  • Gluten-free options
  • To-go breakfast

Activities and Experiences

  • Walking

Policies

  • Check in
    16:00 (Reception open 24 hours)
    Early check-in available on request
  • Check out
    10:00
    Late check-out available on request
  • Child Policy
    Adults preferred
  • Smoking Policy
    No smoking
  • Pets
    No pets
  • Parties Allowed
    Parties not allowed
  • Quiet Hours
    Quiet hours between 23:00 and 07:00
Booking Terms and Conditions Privacy and cookie policy

Accessibility

Unfortunately, at this time, all rooms are above ground level so we are unable to accommodate those who are unable to climb stairs unaided.

Directions

  • Air from Stansted Airport (33.0 miles)
  • Road from Cambridge Station (18.5 miles)
  • Road from Tesco Roundabout (0.0 miles)
    From the roundabout that takes you into Tesco take the second exit then the first right over a small bridge onto Swan Lane. The public carpark is directly on your left. Enter this car park (which is we recommend parking over night) and head around the side of the buildings, where you will find our rear 24/7 access to the hotel.
  • Road from Cineworld on Ehringshausen Way (0.0 miles)
    From Cineworld (on your right) continue past the traffice lights and KFC, then straight over the roundabout at Aldi. After this roundabout take the first left over the small bridge onto Swan Lane. The public carpark is directly on your left. Enter this car park (which is we recommend parking over night) and head around the side of the buildings, where you will find our rear 24/7 access to the hotel.

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